Performance and Data Officer

Role: Performance and Data Officer

Location: Sandwell

Contract: Permanent

Salary: £28,505.45 - £34,613.33 (dependent on experience)

Hours: Monday - Friday 9am-5pm ( 37.5 hours)

A specialist support organisation is seeking a Performance and Data Officer to work across departments to collect, analyse, and present data that informs decision-making, supports funding bids, and tells the story of their services- providing frontline support and advocacy to high-risk victims and survivors of domestic abuse.

Key Responsibilities

• Produce performance reports on service delivery, outcomes and KPIs.
• Analyse complex data and present findings in clear, engaging formats.
• Develop and maintain dashboards using Power BI and Excel.
• Support reporting for funders, commissioners and trustees.
• Maintain reporting schedules and organisational performance data.
• Work with managers to improve monitoring processes and service quality.
• Support the development and maintenance of the Halo case management system.
• Assist with funding bids, tenders and annual reporting through data analysis and research.
• Design surveys, consultations and outcome measurement tools.
• Deliver training and guidance to staff on data systems and reporting processes.
• Ensure compliance with GDPR and organisational policies

Requirements

• Degree-level education or equivalent experience (minimum Level 3 qualification).
• Excellent analytical and numerical skills.
• Advanced Microsoft Excel skills, including formulas and pivot tables.
• Experience analysing and interpreting large datasets.
• Experience using databases and reporting systems.
• Strong written and verbal communication skills.
• Excellent attention to detail and organisational skills.
• The ability to prioritise workloads and meet deadlines.
• Confidence working independently and collaboratively.

Supporting Futures Consulting acts as both an employer and an agency.