Performance Data Analyst

The starting salary for this role is £42,958 per annum, based on a 36-hour working week. This role is a fixed term contract / secondment opportunity until 31st March 2027.

We have an exciting opportunity for a Performance Data Analyst to join our Performance and Analytics Team within Adults, Wellbeing, and Health Partnerships (AWHP).

This role will be hybrid which means a blend of working from home, Surrey offices and predominantly from a warehouse located between Guildford and Woking. This role is officially based at Millmead House in Guildford but will also require travel to locations that are not easily accessible by public transport, therefore the successful applicant will need to have their own method of transport. There is an expectation for the post holder to work from the office at least one day per week.

Our Offer to You

• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (pro rata for part time staff)
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing.
• Learning and development hub where you can access a wealth of resources.
• Wellbeing and lifestyle discounts including gym, travel, and shopping.
• A chance to make a real difference to the lives of our residents.

About the Role

We are looking for a highly motivated and conscientious individual to join our dynamic and friendly Performance and Analytics team as a Performance Data Analyst. The key focus of this post will be to support Surrey's Community Equipment Service (CES) Team with critical analytics and insights to support the smooth, safe and efficient running and development of the service. This is an exciting opportunity to apply and develop your skills in data analytics, stakeholder collaboration and commercial awareness within Local Government and the Adults, Wellbeing and Health Partnerships (AWHP) Directorate.

The key aspects of this role are:

• Empowering teams within sights: Your role will be crucial in providing actionable insights to Commissioners and Contract Managers, enabling them to understand trends, measure outcomes, and implement best practices. By translating complex data into clear, impactful information, you will support them in delivering a more effective equipment service, ultimately improving the lives of our residents.
• Driving informed decision making: Your work will directly influence the strategic decisions that enhance the quality of services provided. By analysing and presenting data on service performance, your recommendations and insights will help identify areas for improvement, ensuring that Surrey's equipment offer is continuously optimised to meet the needs of our most vulnerable residents.
• Enhancing efficiency and resource allocation: Through robust data analysis, you will support the streamlining of operations and ensure resources are targeted where they are needed most. This will enable more efficient use of time and funding, allowing greater investment in service improvements.
• Devolution & Local Government Reorganisation: As a subject matter expert, your insight will be crucial in supporting Surrey's preparations for Devolution and Local Government Reorganisation. You will provide essential data and analytics, as well as making informed recommendations to support decision-making.

Your Application

To be considered for shortlisting your application will clearly evidence the following skills and align with our behaviours:

• Strong analytical skills: Proven ability to analyse complex data sets, identify trends, and draw actionable insights. Experience with data visualisation tools and statistical analysis software is essential.
• Technical proficiency: Proficiency in data visualisation software Tableau, knowledge of programming languages such as SQL, Python, or R, and familiarity with big data technologies. Experience with Tableau Software is critical and Tableau Skills will be assessed as part of the recruitment process through a test on the day of the interview.
• Attention to detail and accuracy: Strong attention to detail with a commitment to accuracy and quality in data analysis. Ability to meticulously check data integrity and ensure that all analysis is based on reliable and precise data.
• Creative problem-solving ability: Ability to develop innovative solutions to data-related challenges. Ability to think outside the box and approach problems from multiple angles to find effective and unique solutions.
• Initiative: Ability to progress multiple ongoing projects, manage competing deadlines, and take ownership of and prioritise own workload. Use of initiative to work with stakeholders to resolve and/or escalate blockers to facilitate project completion.
• Communication and collaboration: Excellent communication skills to effectively present findings and recommendations to both technical and non-technical stakeholders. Experience working in cross-functional teams and collaborating with diverse groups. Proven track record of developing strong professional relationships with internal and external stakeholders and collaborating effectively to identify analytics requirements, resolve data issues, and progress projects through to completion.

To apply, we request that you submit a CV and you will be asked the following 4 questions (maximum of (Apply online only) words each):

1. Adult Social Care data often comes from multiple sources with varying levels of completeness and accuracy, and some datasets are very large and complex. How would you assess, clean, and validate data before using it for analysis?
2. Please describe a time when you analysed data and identified a trend or issue that supported strategic decision-making at a senior level. What approach did you take and what was the impact?
3. This role involves working closely with commissioners, finance colleagues, and operational managers who may have different levels of data literacy. How would you adapt your communication style to engage, influence, and build trust with these stakeholders?
4. Please give an example of a time when you developed a new approach, tool, or method that improved the way data was processed, analysed, visualised, or used for decision-making. How did this benefit your team or organisation?

Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey.

The job advert closes at 23:59 on 05/07/2026 with face-to-face interviews planned to follow.

We look forward to receiving your application, please click on the apply online button below to submit.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website.

Our Commitment

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.