PACS/RIS Senior System Analyst

Job summary

An exciting opportunity has arisen for a PACS/RIS Senior System Analyst (Band 5) to join the Diagnostic Imaging department at Surrey and Sussex Healthcare NHS Trust, based at East Surrey Hospital and Crawley.

The post holder will proactively support the day-to-day delivery of an effective and efficient Picture Archiving and Communication System (PACS) and Radiology Information System (RIS) across all SASH sites, including East Surrey, Crawley, Horsham, Caterham and the CDC Belfry.

Key aspects of the role include managing the Image Exchange Portal (IEP) service to ensure timely transfer of imaging, producing statistical reports and business data analysis using Excel, Access and Power BI, providing first-line technical support and training for systems including RIS, PACS, IEP, ICE and VR, and supporting the testing and implementation of system upgrades. The role also involves installing, configuring and troubleshooting workstations, maintaining system documentation, and liaising with multidisciplinary teams, the Trust IT department and third-party suppliers.

The successful candidate will be educated to degree level or have equivalent experience, be highly IT literate with strong Excel and Access skills and have a proven ability to work with IT systems, hardware and software. Experience in a hospital or Diagnostic Imaging environment is desirable. Flexibility to work across sites is essential.

Main duties of the job

For further information, please see the attached job description and person specification for a full list of duties and responsibilities.

About us

We are a leading local employer with a diverse workforce of approximately 6,000 staff, dedicated to providing healthcare services to a growing population of around 780,000 individuals.

Our Trust provides both emergency and planned healthcare across East Surrey, North-East West Sussex, and South Croydon - covering towns like Crawley, Horsham, Reigate, and Redhill. Our main hospital, East Surrey in Redhill, offers a full range of acute and specialist services and is also the closest trauma unit to Gatwick Airport. We also provide outpatient, diagnostic, and planned care services at sites including The Earlswood Centre, Caterham Dene Hospital, Oxted Health Centre, Crawley Hospital, and Horsham Hospital.

We are proud to be an inclusive employer, and we work hard to create an environment where everyone feels valued and supported. At our Trust, we strive to be the best place to work and receive care. We are dedicated to supporting you in your current role while helping you grow and develop your career. As part of our team, you will have access to excellent training opportunities, flexible working, dedicated support networks, and a strong emphasis on health and wellbeing to ensure a thriving and positive work environment.