Administrator
Job summary
Administrator
Could you be the first voice a patient hears?
Our Sussex MSK Health admin team are looking for brilliant administrators who can ensure good care happens for our patients. Our administrators are an invaluable part of the service.
The service helps people who are experiencing MSK (aka musculoskeletal, muscle and bone) conditions, stewarding patients through options for their care from Referral to discharge.
We want to make a person's care as straightforward as possible, by providing one point of contact as close to their home as we can.
Please note: Due to recent changes in UK immigration and visa rules, this role may not be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.
Skilled Worker visa: going rates for eligible occupation codes - GOV.UK
Health and Care Worker visa: If you'll need to meet different salary requirements - GOV.UK
Main duties of the job
We currently have 1wte, Full time (37.5 hours per week).
The standard working week as 0800-1600 / 0830-1630 or 0900-1700, Monday-Friday.
Main duties of the Job
- Our administrators are generally the first point of contact for our patients. This means they handle patient data every single day and work within small teams, making sure the people we see experience seamless care.
- Communication is a key part of this telephone-based role, working to get patients to the most appropriate services for their needs accurately and on time.
- The role would be working from our central hub at Bognor hospital.
Please see the job description for more detailed information
About us
We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.
Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.
Why work for us? o Positive 2023 NHS Staff Survey results, highlighting compassionate leadership and wellbeingo Varied environments: community hospitals, patients' homes, and bases across Sussexo Flexible working options: part-time, flexi-time, annualised hours, and flexi-retiremento Excellent training, development, and research opportunitieso Cost-effective workplace nurseries in Crawley, Hove, and Brightono Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networkso Level 3 Disability Confident Leader and Veteran Aware Trusto Beautiful Sussex location near the South Downs and coast
Our values-- Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence --guide everything we do.
We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.
This post may close early if sufficient applications are received.
Job description
Job responsibilities
- To Provide an efficient and effective administrative support to the Sussex MSK Health services.
- Office administration, assisting with documentation and ensuring all clerical aspects of the service run smoothly.
- The successful candidate will have good time management, the ability to use their own initiative as well as excellent attention to detail.
- The successful candidate will be a proactive individual with good organisation skills, excellent attention to detail, a team player with the ability to problem solve and work independently.
- Essential to the role is proficiency or ability to learn a variety of IT applications.
- Excellent use of English language is also required.
- Good interpersonal skills and ability to communicate at all levels are required for liaising with colleagues, clinicians, IT support
**"Please note: This role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered.
Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website to assess their likelihood of obtaining a Certificate of Sponsorship for this role."**
Person Specification
Skills
- Effective communication
- Call handling skills
- Microsoft
- SystmOne experience
Previous experience
- In an administrative role
- Working with a professional team
- Previous NHS Experience
- Own initiative working
Personal Qualities
- Skilful handling of situations with consideration for others
- Works well in a team
Qualifications
- Educated to NVQ Level 2, Certificate of Higher Education and/or equivalent experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Sussex Community NHS Foundation Trust
Address
Bognor Hospital
Shripney Road
Bognor
PO22 9PP
United Kingdom
Employer's website
https://www.sussexcommunity.nhs.uk/work-with-us/