Administrator Clinical Governance
Job summary
The Clinical Governance Team is seeking a committed and organised administrator to join our busy and friendly team. This is an important role supporting the delivery of safe, high-quality patient care through effective administrative support.
You will provide comprehensive support to the team, ensuring an efficient and responsive service. Key duties include supporting incident reporting processes, inputting, processing and uploading information onto the Ulysses incident reporting system, maintaining sickness records, administering meetings and supporting the overall workflow of the department.
This is a varied and fast-paced role requiring strong IT skills, excellent attention to detail and proven organisational ability. You must be able to communicate effectively, build positive working relationships and deliver a consistently high standard of customer service. The successful candidate will demonstrate a flexible and calm approach, with the ability to prioritise tasks and manage competing demands. You should be confident working independently as well as collaboratively within a team.
In return, we offer full support and supervision in this rewarding role, providing an excellent opportunity to develop your skills within Clinical Governance.
Main duties of the job
To provide a comprehensive, high quality and confidential administrative support to the Clinical Governance Team.
To support administrative functions associated with incident reporting and inputting, processing and uploading of data in the incident reporting system.
Responsible for the provision of an efficient and effective administrative service that enables the Clinical Governance Team to support the delivery of high-quality patient care.
Maintain an overview of the administration function and workflow within the team.
Liaise with other directorates and staff at all levels, both internally and externally.
To be responsible for maintaining comprehensive filing and database systems.
Consistently deliver a client focussed service, which promotes good customer service and effective working relationships.
Receive and direct information appropriately, that may be highly sensitive and complex.
To participate in the Trust's supervision and appraisal system.
About us
We provide mental health and learning disability care for children, young people, and adults across Sussex and for children and young people in Hampshire.
Working in Sussex and Hampshire:
- Travel easily between coast and countryside, with a blend of picturesque villages and seaside towns.
- Enjoy a range of beautiful rural settings and bustling city locations.
- With easy access to Gatwick and Heathrow and excellent railway links across the UK there is plenty of opportunity for adventure.
We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.
Job description
Job responsibilities
Please see the Job Description and Personal Specifications for full details of the role and responsibilities.
Person Specification
Qualifications
- Good standard of secondary education; GCSE at Grade C or above or equivalent.
Knowledge / Experience
- Experience of working as part of a team
- Experience of producing documents to a high standard of presentation with good accuracy.
- Proven experience of working as an administrator
- Experience of generating own correspondence
- Experience of working within the NHS
Skill - Communication / Relationship
- Ability to liaise on behalf of the team both within and outside the organisation
Skill - Analytical and Judgement
- Awareness of the importance of confidentiality - ability to work within appropriate boundaries.
Planning and Organisational skills
- Ability to be able to plan workload, manage diaries, organise appointments, planning workload associated with key meeting dates.
- Planning, organising and facilitating meetings and minute taking.
IT & Physical Skills
- Knowledge of Microsoft Word, Excel, Outlook, PowerPoint.
- Previous experience of data input.
Abilities - Mental and Emotional Effort
- Ability to be able to deal with conflicting demands
- Ability to deal with emotionally sensitive and challenging material
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Sussex Partnership NHS Foundation Trust
Address
Portland House
Richmond Road
Worthing
BN11 1HS
United Kingdom
Employer's website
https://www.sussexpartnership.nhs.uk/