Bank E&F Helpdesk Co-ordinator
Job summary
This roleis toprovide comprehensive and efficient administrative support to the department. The post holder will be able to organise their workload,demonstratea professional telephone manner, and be able to liaise effectively with other teams,agenciesand members of the public.
Good working knowledge of Microsoft Office andmaintainingoffice systems. Time-management skills and be able to multi-task and prioritise tasks.
Tooperateand update computerised database systems, including Trust systems and any bespoke systems local to the Estates & Facilities team.
Main duties of the job
Day to day work on Helpdesk - telephone calls, emails etc.
To manage/promote the CAFM System.
To create and issue ID badges
Produce weekly/monthly reports asrequested.
Support EstatesManagers, Officers, and Supervisorsin service performance of Reactive Helpdesk and Planned Maintenance System.
Open, screen and distribute poston a daily basis.
About us
Sussex Partnership NHS Foundationprovidesmental health and learning disability care for children, youngpeopleand adults across Sussex.
TheEstates & Facilitiesdepartmentis responsible formanaging our buildings, capital projects, operational capital programme, domestic, catering & hotel services.
This is an exciting opportunity to supportthesubstantial growth in Trust services across a number oftransformationprojects, andsupporting thechanges in the way the estate is managed and used due to the pandemic.
Sussex Partnership NHS Foundation Trust is committed to supporting a diverse workforce that reflects our communities.
Job description
Job responsibilities
For further details relating to the job description and the associated responsibilities, please refer to the attached job description and person specification for furtherdetails.
Person Specification
Qualifications
- NVQ3 / Diploma / RSA2 / OCR / Professional Typing or equivalent experience
Knowledge/Experience
- Proven experience of a range of administrative and secretarial procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Sussex Partnership NHS Foundation Trust
Address
Woodside Annexe
The Drive
Hellingly
BN27 4ER
United Kingdom
Employer's website
https://www.sussexpartnership.nhs.uk/