ICT level 3 Apprentice
As an IT Support Technician, you’ll enjoy a varied and rewarding role where no two days are the same. You’ll receive ongoing training, develop valuable skills, and contribute to a supportive team that values growth, collaboration, and innovation.
Role
- To support all staff and students in the use of information technology
- To spend time in the community of schools to help maintain the ICT equipment
- To respond to ‘call outs’ from staff or from the community within the school
- To carry out basic electrical testing of computer and audio-visual equipment in accordance with Health & Safety requirements
- To carry out routine maintenance and repair of computer and audio-visual equipment, including replacement of consumables and cleaning
- To help with the installation of computers, peripherals and software
- To assist with the training of staff in the use of ICT
- To respond positively to changes in ICT development for the benefit of the school
- To help maintain internet facilities and other learning technology for curriculum use
- To produce and present support materials for staff and students
- To assist the ICT technician
- To help administer cloud-based platforms
- To assist with technical elements of themed/special days and events such as school shows and sports day
- Promote and safeguard the welfare of children and young persons you are responsible for or come into contact with
- Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection reporting all concerns to an appropriate person
- Be aware of, support and ensure equal opportunities for all
- Contribute to the overall ethos/work/aims of the school
- Appreciate and support the role of other professionals
- Attend and participate in relevant meetings as required
- Participate in training and other learning activities and performance development as required
- Assist with pupil needs as appropriate during the working hours
Training
At work.
Career as an IT Technician.
- Apprenticeship Standard
- IT solutions technician (level 3)
- Training Provider
- QA LIMITED
- Working Week
- Monday to Friday, 9.00am to 5.00pm.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Thursday, 3rd July 2025
- Start Date
- Monday, 1st September 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Qualifications
- 3 Subjects GCSE, grade grades 4+ (A-C) in any subject (Essential)
- English GCSE, grade grades 3+ (D or above) (Essential)
- Maths GCSE, grade grades 3+ (D or above) (Essential)
About the Employer
Sutton School
Sutton School is a purpose-built special school for pupils aged 11-16. Situated towards the centre of Dudley borough, the school caters for approximately 190 pupils with a range of needs in relation to ‘communication and interaction’ and ‘cognition and learning’. Our vision is to create an extraordinary learning environment where every member of our school community has the chance to flourish, achieving their true potential and pursuing their ambitions with confidence. Central to this vision is our mission of “Safe, Happy, Learning Towards Independence.” We believe that a broad, balanced curriculum tailored to each pupil’s unique needs, including access to the National Curriculum, is vital in unlocking their full potential. In our school, we foster a stimulating and challenging atmosphere that also provides unwavering support, security, and care. Every pupil is valued for their individuality and talents, and we strive to nurture and encourage them to reach new heights. Through positive recognition and a belief in their capabilities, we empower our pupils to embrace their own learning journey, guiding them towards independence and self-discovery. Together, we create a community where safe, happy learning fuels the realisation of dreams and fosters a lifelong love for knowledge and growth.
- Company
- Sutton School
- Location
- Sutton School, Scotts Green Close, Dudley, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,526.20 to £23,492.04 a year
- Posted
- Company
- Sutton School
- Location
- Sutton School, Scotts Green Close, Dudley, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,526.20 to £23,492.04 a year
- Posted