Customer Service Advisor

  • Previous customer service or customer-facing experience
  • Excellent communication and listening skills
  • A calm, empathetic approach when handling queries or complaints
  • Strong problem-solving and organisational abilities

Desirable but not essential:

  • Contact centre or telecoms experience
  • Experience supporting broadband, mobile, or subscription services

What You'll Get

  • Competitive salary
  • Performance-related bonuses or incentives
  • Full training and ongoing support
  • A friendly, supportive team environment
  • Clear progression opportunities into senior service, quality, or management roles
  • Pension, paid holidays, and additional benefits

Why Join Us?

We're a customer-first business that values empathy, teamwork, and quality service. You'll be given the tools and training to succeed, supported by a team that genuinely cares about delivering a great customer experience.

Apply now and be the friendly voice our customers rely on.

Job Type: Full-time

Benefits:

  • Company pension
  • On-site parking

Job Details

Company
Swift Recruit
Location
Newmarket, Suffolk, England, United Kingdom
Employment Type
Full-Time
Salary
£26,500 - £28,000 per annum
Posted