SC Cleared IT Supplier/Engagement Manager - Digital Information

Reading HQ - 3-4 days per week onsite in Reading is required

Active SC Clearance mandatory - DV preferred

Up to £85 p/h Inside IR35

*This role requires a regular onsite presence in Reading, with 3-4 days per week onsite.*

We are seeking an experienced security cleared IT Supplier Manager to support the definition and execution of an IT supplier strategy and management framework within a highly regulated Aerospace and Defence environment.

The role will work closely with Digital Information leadership, Procurement, Finance, Service Management and wider business stakeholders to manage the end-to-end IT supplier life cycle, from supplier evaluation and selection through to contract management, performance reviews and offboarding.

Key skills

• At least 3+ years in IT supplier management, including supplier identification and evaluation, contracting, performance management, and offboarding
• Proven experience in defining and executing an IT supplier strategy, preferably within a highly regulated industry (Aerospace, Defence, Nuclear or similar industry)
• Strong commercial acumen with demonstrable experience in negotiating complex IT contracts, preferably on an international basis
• Strong understanding of IT compliance, risk management, and regulatory requirements
• Evidence of improving existing IT supplier management (eg, cost effectiveness, customer satisfaction)
• Good understanding of the IT supplier landscape (System Integrators (SIs), including key service offerings, strengths, weaknesses
• Experience in managing and/or overseeing the transition of IT supplier contracts between two of more legal entities
• Proven experience in defining and establish a robust IT supplier governance framework, including but not limited to tendering and performance management

Key Responsibilities

• Partner with Digital Information leadership and Procurement to define and execute an IT supplier strategy that optimises performance, reduces risk and aligns with business and technology objectives.
• Align supplier strategy with the wider Digital Information technology strategy and relevant value stream roadmaps.
• Help establish and operate a robust IT supplier governance framework.
• Act as a key liaison between business stakeholders, Digital Information teams and IT suppliers.
• Support the procurement of IT supplier services, including tender processes, commercial negotiations and contract renewals.
• Identify and drive initiatives to improve supplier performance, including quality, cost effectiveness, customer satisfaction and innovation.
• Identify, manage and resolve supplier service gaps, risks, compliance issues and performance concerns.
• Participate in key IT service and business meetings, including CAB, supplier performance reviews and operational meetings.
• Maintain awareness of current approaches, best practice and techniques in IT supplier management.