Delivery Integration Officer (DIO)

We are currently supporting a major defence and aerospace programme through a specialist delivery capability function, seeking a Delivery Integration Officer (DIO) to help shape and embed consistent delivery processes, governance frameworks, and assurance practices across a complex, fast-paced technology environment.

Duration: up to Dec 2026 initially

Location: Hybrid, 2-3 days on site in Luton is likely and WFH

Start: ASAP/TBC

Rate: £66.23 p/h (Inside IR35)

This role sits within a delivery enablement function supporting multiple technical and delivery teams across a large-scale, secure programme environment. The focus is on improving how work is delivered—ensuring processes are clear, practical, consistently applied, and continuously improved.

This is not a traditional project delivery role. We are looking for a highly motivated self-starter who takes ownership, shows initiative, and proactively drives improvements. The right person will naturally bring structure to ambiguity and help teams work in a more consistent and efficient way. Processes, tools, and frameworks can be fully trained.

You will act as a central point for delivery governance and operational alignment, working closely with TechOps, PMO, Architecture, Commercial, and delivery teams. You will also support SAO assurance activities and SAP-related processes, helping ensure smooth operational delivery across the programme.

Key Responsibilities:

• Define, maintain and continuously improve end-to-end delivery processes and governance frameworks
• Ensure alignment of processes with organisational, customer, and regulatory requirements
• Drive continuous improvement across delivery teams through feedback, lessons learned and performance insights
• Maintain and enhance process documentation, templates, playbooks and toolkits
• Support governance, assurance, audit and lifecycle compliance activities
• Identify process gaps, risks and inefficiencies and recommend practical improvements
• Support SAP activities including PR raising and timesheet/suspense management
• Provide guidance and practical support to Project Managers and delivery teams
• Facilitate workshops, onboarding sessions and ways-of-working communications
• Support embedding of assurance requirements within delivery processes
• Produce reporting and insights for senior stakeholders on process maturity and compliance

Essential Requirements:

• Strong self-starter mindset, high initiative and ability to work independently
• Proven ability to take ownership and proactively improve processes and ways of working
• Experience in PMO, delivery support, governance, operational excellence or process improvement roles
• Strong stakeholder management and influencing skills across technical and delivery teams
• Comfortable working in fast-paced, agile and evolving environments
• Excellent communication and facilitation skills
• Ability to operate without direct authority and still drive alignment
• Experience within defence, aerospace, secure government or regulated environments desirable

Desirable Skills

• Experience with Power BI (dashboards, reporting or operational insights)
• Exposure to delivery metrics, reporting or performance tracking
• Understanding of Agile delivery environments and governance frameworks