IT Support Engineer (Derby)

IT Support Engineer
Derby + Midlands Travel
Permanent
to £35,000 (DOE)

IT Support Engineer needed for a field-based role providing IT tech support to multiple customer sites across the Midlands region.

A chance to join an established IT Managed Services business with a reliable track record spanning 20+ years. Start ideally in April/May 2024.

Key experience + responsibilities will include:

• Must have a full UK driving licence + reliable access to a vehicle (all business mileage will be paid).
• Supporting customer sites in Derby + with regular travel to other customer sites in the Midlands.
• Diagnosing / resolving IT issues to 2nd line level, delivering service requests + monitoring IT systems to ensure maximum service availability.
• The Person: logical, problem-solver, attention to detail, organised, proactive + excellent customer-facing skills.
• Tech Environment: Windows Server, Active Directory (AD), MS Exchange, DNS/DHCP, Group Policies, LAN/WAN, Networks, O365, desktops, laptops + routers.
• Benefits include: Pension + Extra Days' Holiday on your Birthday + Healthcare + Annual Bonus + More.