IT Support Technician (Derbyshire)

IT Support Technician
Derbyshire
Permanent
to £30,000 (DOE)

IT Support Technician needed for a permanent position in Derbyshire around 10 miles north of Derby.

A superb opportunity for an IT Support Technician with experience of diagnosing + resolving IT incidents to 2nd line level.

A chance to join an established and growing business with a proven track record in their industry. Start ideally June/July 2025.

Key experience + responsibilities will include:

• Managing IT service requests from end-users + resolving IT incidents to 2nd line level.
• Setting up end-user hardware using imaging and automated Device Management systems.
• Using IT Service Desk logging systems + Remote Support Tools.
• Escalating more complex issues to 3rd Line IT Support teams and external 3rd party providers.
• Supporting IT projects including software / hardware upgrades + rollouts.
• Technical Environment: Office 365, Windows, Active Directory, Mobile Devices (iPads/iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL/Fibre/3G/4G).
• Full UK Driving Licence and own vehicle preferred.
• Benefits: Salary to £30k (DOE) + 25 days Holiday (+ BHs) + Pension + Life Assurance + BUPA Medical/Dental + Training & Professional Development + More!