Finance Systems Support Accountant

Finance Systems Support Accountant

London, Full time (office 3x per week)

9–12 month contract

Role Overview

SystemsAccountants are currently working with a leading organisation in their field looking to bring on a Finance Systems Support Accountant to provide BAU-focused support on a temporary basis during an exciting time for the organisation. The Finance Systems Support Accountant will provide operational and technical support across multiple finance systems, ensuring smooth day-to-day processes and assisting with user management, training, and reporting. This role is critical for maintaining system integrity and supporting system-related tasks including user creation, training, first-line support, and other routine finance checks and tasks.

Key Responsibilities

System Support:

• Supporting and maintaining finance systems including Access (Workspace, Dimensions, Focalpoint, Expenses, LMS), Proactis, GoCardless, and Airwallex.

User Management:

• Handle user creation and access management.
• Deliver user training and onboarding sessions.

First-Line Support:

• Act as the first point of contact for staff queries.
• Manage communication with system support teams and portals, encouraging self-service ticket raising (especially for Proactis).

Assist with routine finance tasks such as, but not limited to:

• Managing deposits on TDS.
• Trial Balance reconciliations.
• Posting journals.

Reporting & Analytics:

• Develop SQL reports using Access Data Engine and Analytics tools to support team insights.

Role Requirements

• Strong understanding of finance systems and processes.

• Experience with Access Dimensions and Proactis is highly desirable.

• Ability to troubleshoot and resolve system issues effectively.

• Familiarity with SQL reporting and data analytics (advantageous).

• Excellent communication and training skills.