IT Support Analyst

IT Support Analyst

£38'000 plus bonus

Watford

Hybrid working!!

We are looking to recruit an IT Support Analyst to join a busy company based in Watford.

This role would require some travel to other sites so a driving licence and car would be great, however not essential.

We need somebody with a few years previous IT support experience in a corporate setting. You will need previous knowledge of working on Microsoft 365, windows and mac and also endpoint management software and user directories.

Spanish language skill would also be a huge benefit, but again not essential.

We need somebody with excellent communication skills, highly organised and somebody able to manage a busy workload.

Duties include:

• Provide IT support to colleagues across: Microsoft 365 (Outlook, Teams, SharePoint) Laptops, mobile devices, printers, and workplace technology
• Manage and progress tickets
• Troubleshoot issues
• Escalate more complex issues
• Support connectivity issues including Wi-Fi and local network troubleshooting

Benefits include:

• Hybrid working
• Bonus
• Progression opportunities
• Parking