IT Support Technician Apprentice
We're offering an exciting opportunity for a motivated and enthusiastic individual to join our IT Department in Chorley as an IT Support Apprentice. As part of our busy IT support function, you will be responding to IT incidents both remotely and in-person, managing hardware updates and running back-ups.
Role
Roles and responsibilities but not limited to:
IT Support:
- Logging and processing support calls and tickets
- Diagnosing and resolving password problems and basic user issues
- Using ScreenConnect to provide remote assistance to users
- Talking to staff to determine the nature of problems they encounter
- Escalating complex issues to senior team members when required
- Investigating and troubleshooting computer software and hardware faults
IT Environment Management:
- Supporting Microsoft Intune and Autopilot device management
- Assisting with Dell laptop configurations and deployments
- iPhone management and mobile device troubleshooting through MobileIron
- Managing Single Sign-On (SSO) user access and basic account issues
- Supporting software licence management
IT Equipment & Inventory:
- Managing stocks of equipment, consumables and other supplies
- Assisting with cost effective procurement of computer hardware and peripherals
- Setting up equipment for new staff members
- Basic repair and maintenance of IT equipment
- Maintaining accurate asset records
Training
Information Communications Technician Level 3.
Potential for a full-time role upon completion of the apprenticeship programme.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- LIFETIME TRAINING GROUP LIMITED
- Working Week
- Monday to Thursday 8:30am - 5pm, Friday 8:30am - 3:30pm
- Expected Duration
- 1 Year 3 Months
- Positions Available
- 1
- Closing Date
- Thursday, 20th November 2025
- Start Date
- Monday, 1st December 2025
Desired Skills
- Communication skills
- IT skills
- Organisation skills
- Problem solving skills
Qualifications
- English GCSE, grade C/4 (Desired)
- IT or Digital Related GCSE, grade C/4 (Desired)
- Maths GCSE, grade C/4 (Desired)
About the Employer
TAZIKER INDUSTRIAL LIMITED
With over 50 years operating in the infrastructure industry, we have expanded our service capabilities to build a reputation as one of the leading multi-disciplinary engineering specialists in the UK. We operate across a variety of sectors, with Taziker offering a self-delivery capability through our in-house team.
- Company
- TAZIKER INDUSTRIAL LIMITED
- Location
- Levens House Ackhurst Business Park, Foxhole Road, Chorley, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
- Posted
- Company
- TAZIKER INDUSTRIAL LIMITED
- Location
- Levens House Ackhurst Business Park, Foxhole Road, Chorley, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
- Posted