Process Improvement Consultant - Fixed Term Contract (12 months)
Shape the Future of Operational Excellence Through Automation and Innovation! As a Process Improvement Consultant, you will play a critical role in identifying, configuring, and deploying Business Process Automation (BPA) solutions that transform manual business processes into scalable, efficient, and high-performing workflows. As part of our newly formed Operational Excellence Project Team, you'll work collaboratively with project stakeholders, Compliance, IT, and operational teams to design and deliver automation solutions that drive meaningful business improvement across the organisation. This role offers the opportunity to make a visible impact by not only creating and implementing process automation solutions but also helping shape the future direction of operational excellence initiatives. You'll evaluate the effectiveness of process improvements, identify further optimisation opportunities, and contribute to building a culture of continuous improvement, innovation, and operational excellence. If you're passionate about solving complex business challenges, leveraging technology to create smarter ways of working, and influencing positive change across an organisation, we'd love to hear from you. We're not here to sell you a job. We're here to invite you into a culture that values curiosity, celebrates diverse perspectives, and believes that great leadership starts with listening. If you're passionate about collaboration, building strong relationships, and delivering results with accountability and clear communication, this is your opportunity to make a real difference. Why You'll Love Working Here Here's a list of some of our perks but what really sets us apart is the way we work together. We're big on trust, transparency, and making space for moments that matter.
- Hybrid working.
- Private healthcare, matched pension, enhanced parental & family leave.
- "Moments that matter" paid time off (yes, even for your pet's birthday).
- Four Business Resource Groups supporting inclusion and belonging.
- Clear progression paths and benchmarked salaries.
- Sustainability - we're building a greener future. We've reduced energy consumption in our UK offices by 19.2% year-on-year - it's not just a goal, it's a commitment.
- A culture that values every voice and celebrates diverse perspectives.
- These values drive everything we do; they're not just posters on the wall:
- Own it
- Grow and Win
- Dare to Go
- Do the Right Thing
- Identify and assess automation opportunities through process analysis and stakeholder engagement.
- Design, configure, and implement Business Process Automation (BPA) solutions.
- Lead process improvement initiatives using data analysis and root-cause methodologies.
- Develop and manage a prioritised pipeline of continuous improvement projects.
- Apply Lean Six Sigma principles to deliver sustainable business improvements.
- Monitor, measure, and report on project performance, benefits, and outcomes.
- Collaborate with cross-functional teams to deliver scalable, compliant solutions.
- Promote a culture of operational excellence, innovation, and continuous improvement.
- Lean Six Sigma Black Belt qualified.
- 3-5 years' experience in Process Improvement, Continuous Improvement, or Business Transformation.
- Proven success delivering process improvement and automation initiatives.
- Strong analytical, problem-solving, and process mapping skills.
- Experienced in workshop facilitation, presentations, and training delivery.
- Excellent communication and stakeholder management skills.
- Change-driven leader with a continuous improvement mindset.
- Adaptable, collaborative, and detail-oriented, with strong professional integrity.
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.