Business Admin Apprentice

The Business Administration Apprentice will support our dynamic commercial team providing administrative assistance.

You will manage the CRM system, coordinate sales activities and meetings, and help to support with the smooth operation of the department.

This role is critical to improving team productivity and enhancing customer satisfaction through effective support and coordination.

Duties will include:

• Provide day-to-day administrative support to the commercial team and commercial leadership
• Manage and update the customer relationship management (CRM) system
• Assist in preparing sales reports, presentations and performance metrics
• Coordinate meetings, appointments and events for the commercial team, requiring direct client interaction
• Monitor and track sales leads and pipeline activity, updating and chasing follow-up tasks as required
• Ensure all sales documentation is accurate, complete, and filed appropriately
• Liaise with other departments such as marketing, finance, and project delivery teams
• Support in writing up meeting minutes, using AI tools such as Co-Pilot to create content suitable for client review

• Communication skills
• IT skills
• Attention to detail
• Customer care skills
• Administrative skills
• Team working
• Computer literate

• English Language or English Literature GCSE, grade 4 or above (Essential)
• Maths GCSE, grade 4 or above (Essential)