Strategic Account Manager

Are you a relationship-driven, commercially focused account leader who excels at working with enterprise customers?

Transport Exchange Group (TEG) is seeking a Strategic Account Manager to play a pivotal role in strengthening key client relationships and driving the growth of our Enterprise offering. This is an exciting opportunity to shape high-value partnerships, influence product direction, and support TEG’s continued expansion across the transport and logistics sector.

About Us:

TEG, established 25 years ago, is a rapidly growing B2B software (SaaS) company dedicated to providing cutting-edge solutions for the logistics and transportation industry. With ongoing investment in new products, we offer the excitement and innovation of a start-up coupled with the stability and benefits of an established business. We have presence in the UK, India and Ukraine.

The Role:

The Strategic Account Manager will build, nurture, and grow relationships with some of TEG’s most significant clients. Through deep understanding of customer needs, commercial opportunity identification, strategic planning, and effective stakeholder management, you will drive platform adoption and revenue growth across our Enterprise portfolio.

Responsibilities:

Account Growth & Relationship Management

• Manage and expand TEG’s strategic account portfolio, developing long-term trusted relationships.
• Create strategic account plans that drive growth, retention, and increased platform usage.
• Maintain regular and meaningful communication with key stakeholders across each strategic account.

Customer Insight & Collaboration

• Work closely with Product and Marketing teams to provide insight into customer needs and influence product development.
• Recommend solutions and new ideas that deliver value and enhance customer outcomes.

Business Development & Prospecting

• Identify and approach new strategic customer opportunities through calls, email outreach, LinkedIn engagement, and coordinated marketing campaigns.
• Nurture opportunities thoughtfully, progressing them from interest to qualified conversations to successful close.

Reporting & Forecasting

• Prepare monthly, quarterly, and annual reports summarising account activity, revenue growth, platform usage trends, and pipeline opportunities.
• Present account performance updates and strategic recommendations to the Head of Enterprise

Skills and Experience Required:

Essential

• Proven track record selling into enterprise environments and managing high-value accounts.
• Strong relationship builder with excellent verbal and written communication skills.
• Experience conducting SaaS product demonstrations and consultative discovery conversations.
• Skilled in strategic account planning and leading business performance reviews.
• Results-oriented mindset, demonstrating proactive ownership and accountability.

Desirable

• Familiarity with SPIN selling methodology and LAMP account management principles.
• Experience using HubSpot or similar CRM systems.
• Strong analytical thinking and structured commercial approach.
• Self-starter who thrives in dynamic and growing environments.

Don't meet all the requirements?

We encourage you to apply even if you don't meet all the criteria. Research indicates that women are often more hesitant to apply if they don’t feel they fulfil every requirement. We value diverse perspectives and welcome all qualified applicants.

What we can offer you:

• 25 days paid annual leave plus bank holidays

• Christmas Shutdown

• Competitive base salary + commission structure

• Pension scheme

• Regular Company Events

• Critical Illness Cover

• Private Medical Insurance

• Life Assurance

• Employee Assistance Programme

• Continuous Professional Development

• Regular team events and a supportive, collaborative culture

The base salary for this role is £48,000.

Working Conditions:

We offer on-site working in our spacious offices in London Kings Cross. Our office amenities include fresh fruits, a coffee machine, snacks, and a stocked fridge.

Additional information:

If you require reasonable adjustments for your application or during the review process, please contact our HR team.

Transport Exchange Group is committed to a diverse and inclusive workforce. We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We do not accept unsolicited applications from recruiters or agencies.

Join us in shaping the future of transportation and logistics! Apply now!