Account Manager

Are you an experienced Account Manager who thrives on building long-term relationships and driving meaningful growth with strategic customers? If you enjoy owning key accounts, influencing adoption, and delivering real value, this role could be for you.

Transport Exchange Group Ltd is a rapidly growing software (SaaS) company providing innovative SaaS solutions to the transport and logistics sectors. We are growing fast and have ambitious plans. Our business is successful because we are innovative, thoughtful, and collaborative.

With a product roadmap bursting with innovation, and a customer network of over 8,000 companies, our Account Managers help us grow our larger customers businesses and bring our new solutions to their eyes.

Joining our growing commercial team, you will take ownership of a portfolio of priority customers, driving engagement, retention, and revenue while supporting the adoption of TEG's core and emerging product innovations.

Role Responsibilities:

• Owning and growing a portfolio of key strategic accounts, building trusted, long-term relationships.
• Developing and executing account plans that drive product adoption, usage, retention, and revenue growth.
• Identifying and delivering cross-sell and upsell opportunities across the TEG product portfolio.
• Engaging a wide range of stakeholders within accounts, from users and champions to decision-makers and budget holders.
• Leading subscription enhancement discussions and presenting commercial proposals.
• Delivering tailored in-person and virtual product demonstrations aligned to customer needs.
• Collaborating closely with Product, Operations, and Marketing teams to test, validate, and roll out new ideas.
• Providing high-quality executive reporting, combining qualitative insights with performance data.
• Consistently meeting and exceeding quarterly revenue targets in line with the company's growth plans.

Role Requirements:

• Strong experience in Account Management, ideally managing key or strategic accounts.
• Excellent communication skills, confident influencing stakeholders at all levels.
• A customer-first mindset, with a passion for delivering measurable value.
• Commercially driven, target-focused, and motivated by growth.
• Highly organised, proactive, and comfortable managing complex account plans.
• Confident presenting to a range of audiences, from senior leaders to end users.
• Passion for building partnerships and creating long-term success.

Don't meet all the requirements?

We encourage you to apply even if you don't meet all the criteria. Research indicates that women are often more hesitant to apply if they don't feel they fulfil every requirement. We value diverse perspectives and welcome all qualified applicants.

What we can offer you:

• 25 days paid annual leave plus bank holidays

• Christmas Shutdown

• Pension scheme

• Regular Company Events

• Critical Illness Cover

• Private Medical Insurance

• Life Assurance

• Employee Assistance Programme

• Continuous Professional Development

Compensation Package - Up to £45,000 base salary with £68,000 OTE

Working Conditions:

We offer onsite working in our spacious offices in London Kings Cross. Our office amenities include fresh fruits, a coffee machine, snacks, and a stocked fridge.

Additional information:

If you require reasonable adjustments for your application or during the review process, please contact our HR team.

Transport Exchange Group is committed to a diverse and inclusive workforce. We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We do not accept unsolicited applications from recruiters or agencies.

Join us in our journey to revolutionise the transportation and logistics industry! Apply now!