Change And Adoption Lead
As the Change and adoption lead, you will have a number of challenging responsibilities including: Engagement: Work with the programme team to align on the case for change, the Why, What and how Engage with senior stakeholders to articulate the programme vision and end state Storytelling and ability to manage senior stakeholders through the deployment timelines Create and execute a plan of engaging the regional leads to drive local transformations Build and develop a sponsor coalition and a change network who embrace the change and help their colleagues to do the same Define the change and adoption approach for the digital transformation Ability to pre-empt resistance and manage their reduction Adoption responsibilities Define the KPIs which determine success and benchmark what good looks, considering lead and lag indicators for success Report against these metrics to the programme team and create targeted action plans for areas in need of more support Manage and monitor deployments and their success, implementing action plans and mitigations User Experience Research Identify the need for user research and the key personas needed to be engaged Turn research findings into tangible outputs, whether training assets, targeted communication or more focussed business engagement Marketing and branding Ability to visualise, imagine and think beyond existing ways of working Develop innovative and fun ways to introduce the product using concepts from marketing and branding Create eye catching content, be bold and brave in trying out new ideas, colours, concepts Ability to use in-house social media channels to promote campaigns Run a hybrid mix of digital and face to face customer contact sessions to excite and educate Explore the use of AI to introduce cutting edge marketing and branding thinking Training Lead the creation of a range of training channels and content, and ensure the business is set-up to embrace the change. From self-led, classroom-based to on-demand learning, byte sized and gamification we need to cater for all kinds of behavioural learning preferences Communications Create a multi channel, flexible and scalable communication approach, identifying key messages, communications channels and finding the balance between end-user scale and end-user impact Programme & People Leadership, Problem solving Work closely with programme team and market leadership teams to agree deployment timelines, sequencing, inclusions and exclusions Attend regular stand-ups, be responsive, prompt and collaborative in approach Anticipate and remove roadblocks to delivery. Ask questions when you do not understand, take ownership of problems and escalate when needed (remaining calm, knowing when to escalate, escalates with possible solutions) Manage Risks and Issues through appropriate tracking and involving key members of the programme/project team as appropriate. Experience Experience of managing change within a global digital transformation programme Experience of working in a banking environment, matrix organisation and change projects Evidence of strong communication and influencing skills Good verbal and written communication skills Capabilities Grit, resilience and ability to push through and complete the job at pace Resourceful, build partnerships, trusted relationships and managing resistance Change management, storytelling, stakeholder engagement Content creation, disruptive marketing, use of social media for promotions / campaigns, basics of brandings Use of AI to drive product adoption, customer reach, innovative campaigns, use cases and adoption analytics Dealing with ambiguity and structured thinking / analytical skills Independent decision Making Leading self and Others Critical thinking, analytical and problem-solving skills Job Title: Change And Adoption Lead Interested in this role You can find all the relevant information in the description below.
Location: Birmingham, UK
Job Type: Contract
Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U. xkybehq S. Privacy Shield.
Location: Birmingham, UK
Job Type: Contract
Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U. xkybehq S. Privacy Shield.