Data Centre Network Technician

Job Title: Datacentre Network Technician

Job Description

This role focuses on hands-on support of network and fibre connectivity within busy data centre environments. Working as part of an onsite team, you will use established runbooks and workflows to troubleshoot Layer 1 connectivity issues, with an emphasis on fibre diagnostics, structured fault resolution and adherence to defined processes. This is a practical data centre position rather than a traditional network engineering role, and the primary responsibility is to maintain and restore existing connectivity rather than install new cabling.

Responsibilities

• Respond to connectivity-related tickets using defined runbooks, processes and workflows.
• Carry out Layer 1 physical network troubleshooting to identify and resolve connectivity issues.
• Diagnose fibre connectivity issues within the data centre environment.
• Scan, scope, clean and reseat fibre connections as required to restore service.
• Use testing equipment, including the person and VEX testers, to support fault diagnosis.
• Inspect and clean fibre connections in line with documented procedures.
• Follow established data centre processes and escalation procedures at all times.
• Escalate complex or non-standard issues to the appropriate onsite resource promptly.
• Work under supervision while collaborating closely with the wider data centre team.
• Accurately follow documented procedures to ensure consistent and reliable ticket resolution.
• Focus on troubleshooting existing cabling and connectivity rather than installing or running new cabling.
• Maintain strong attention to detail and a methodical approach throughout all fault-finding activities.

Essential Skills

• Proven, hands-on experience working in data centre environments.
• Working knowledge of networking concepts and physical network infrastructure.
• experience troubleshooting Layer 1 connectivity issues in a structured way.
• Good understanding of fibre connectivity and related components.
• experience working within structured, process-driven operational environments.
• Confidence in following detailed runbooks and troubleshooting workflows.
• Strong attention to detail with a methodical approach to fault finding.
• Ability to work effectively as part of an onsite team under supervision.

Additional Skills & Qualifications

• Hands-on experience using the person testing equipment.
• experience working with VEX fibre testing tools.
• Previous experience inspecting, cleaning and reseating fibre connections.
• experience within large-scale or enterprise data centre environments.
• Familiarity with ticketing systems and data centre support workflows.
• Exposure to cloud or large-scale infrastructure environments.

Slough, UK

.00 GBP Daily

Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website.

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website.

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.