IT & Media Technician Apprentice

Principal Accountabilities:

• Assist in the maintenance of hardware and software.
• Provide 1st and 2nd line IT support.
• Troubleshoot IT problems.
• Ensure that the IT equipment runs effectively within the school for students and staff.
• Assist with the development of the school’s Microsoft 365 platform (SharePoint, Teams, OneDrive, etc.).
• Assist with the introduction and roll out of enterprise-level software/platforms in an educational setting.
• Assist and support with setting up classrooms, assemblies, meetings etc.
• Complete inventory of equipment.
• Provide technical support for school productions, including sound, lighting and staging.
• Deputise for the IT Manager on occasions.
• Assist in the management and maintenance of the school’s website ensuring that all content reflects the values of the school and branding.

Liaise with external providers to ensure timely and cost-effective production of marketing materials.

• Assist in the management of the school’s social media identity to communicate with parents and market the school.
• Liaise with staff to identify opportunities for engaging news stories that are appropriate for promotion via our website and social media channels.
• Assist in the design and production of a termly newsletter.
• Develop an image library for general school use. To photograph and video school events and edit them where necessary.
• Draft regular press releases on school activities, events and students’ achievements.
• Assist events associated with marketing the school.
• Develop external publication links and publicity material.
• Assist with the implementation and promotion of the school’s fundraising activities.
• Work flexibly, as you will occasionally be required to fit your working hours around school productions and events.
• Operate in accordance with School’s policies and procedures, ensuring compliance with Safeguarding and Health & Safety policies.

The successful candidate will have:

• GCSE grade C+ in English and Maths (or equivalent), preferably educated to A-level standard.
• Experience of IT Support and Microsoft 365 is an advantage.
• Exemplary organisational and planning skills, alongside the ability to work to tight deadlines.
• Experience managing multiple social media accounts.
• The ability to remain calm under pressure.
• The ability to work independently with minimal supervision.

In return, we:

• Offer professional development and expertise to enable staff to achieve excellence.
• Provide a highly supportive environment with opportunities to develop.
• Provide a highly professional and collaborative working environment focused on developing a love of learning.
• Offer first-rate personal career development to assist you in the fulfilment of your ambitions.
• 25 days annual leave.

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Non judgemental
• Patience

• English GCSE, grade 4/C and above (Essential)
• Math GCSE, grade 4/C and above (Essential)