Data Centre Engineer

Location: Slough, England, United Kingdom

Contract Type: Permanent

Work Pattern: Shift-based (24x7x365)

Salary: Up to £38,000

An opportunity has arisen for a multi-skilled Data Centre Engineer to join a highly regarded organisation in Hertfordshire. You will be part of a small, dedicated team delivering Data Centre services for a prestigious international financial client.

This role operates on a rotating shift pattern:

4 days on → 4 days off → 4 nights on → 4 nights off (24/7 coverage).

Key Responsibilities:

• Execute and adhere to change control processes
• Manage and resolve incidents promptly and effectively
• Track and manage Data Centre assets
• Supervise and escort third-party vendors on-site
• Plan, install, and decommission IT hardware in accordance with strict Data Centre standards
• Install and remove structured cabling and networking equipment
• Maintain and update all relevant documentation and asset inventories
• Fulfil service requests within agreed service level agreements (SLAs)
• Adhere to internal and client Health & Safety policies and procedures
• Comply with all quality standards required by internal stakeholders and the client
• Follow all approved operational processes and security protocols related to Data Centre access and control

Technical Tasks Include:

• Maintenance and use of Data Centre management toolsets
• Governance of Data Centre operations and environment
• Collaborate with facilities teams to optimise energy efficiency
• Oversee daily operations including installations, changes, decommissions, and routine maintenance
• Contribute to service improvement initiatives
• Perform basic server configuration (e.g., iDRAC, ILO)
• Fault diagnosis, troubleshooting, and escalation
• Racking, stacking, patching, and hardware moves or changes
• Participate in major infrastructure activities such as power upgrades or replacements
• Manage complex cabling layouts across racks and rooms to maintain a stable IT environment

What We're Looking For:

Essential:

• Experience working in high-availability or high-risk environments, ideally in Data Centres
• Strong understanding of infrastructure technologies and networking fundamentals
• High attention to detail with a proactive attitude
• Competency in Microsoft Office applications and IT service tools
• Ability to work independently and as part of a team
• Capable of handling pressure and meeting deadlines
• Flexible and willing to adapt to shift work
• Clear verbal and written communication skills at all levels
• Strong organisational and problem-solving skills

Desirable:

• Familiarity with DCIM (Data Centre Infrastructure Management) tools and best practices
• Experience using service desk platforms such as ServiceNow or Remedy