Data Analyst Level 4 Apprentice
Join us as a Data Analyst Apprentice and support the UK’s largest water and wastewater provider. You’ll gain hands‐on experience delivering accurate reporting, analysis, and insights that help drive decision‐making across Customer Service, Financial Customer Care, Wholesale, contributing to services that millions rely on.
Role
What you’ll be doing as a Data Analyst Apprentice:
- Analysis- Provide operational data exploration and interpretation to support business needs
- Impact- Deliver information that helps colleagues and managers understand and resolve operational problems
- Insight from Metrics- Produce daily reporting and analysis to monitor performance and trends
- Influencing and Impact- Support conversations and decision-making by presenting data-focused insights
- Gathering Data- Ensure reporting processes run smoothly so stakeholders receive timely and accurate reports
- Report Build- Create and maintain consolidated reports across multiple business areas
- Insight Development- Assist in preparing insights from data analysis to identify skills gaps or broken processes and procedures
- Cross-Functional Working- Collaborate with managers and departments to capture data effectively for both regular and ad-hoc reporting needs
Training
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Knowledge, skills and behaviours as set out in the Data Analyst Level 4 Standard
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You will gain EPAO - CABWI
- Your training includes a mix and blend of virtual learning and periodic residential block release at their dedicated training centre in Bedford where accommodation will be provided.
Permanent contract with a 16-24 month structure programme.
- Apprenticeship Standard
- Data analyst (level 4)
- Training Provider
- FIREBRAND TRAINING LIMITED
- Working Week
- Hours: 36 hours a week across four working days plus one off-the-job training day, Monday - Friday.
- Expected Duration
- 2 Years
- Positions Available
- 2
- Closing Date
- Friday, 6th March 2026
- Start Date
- Tuesday, 1st September 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
Qualifications
- Maths and English GCSE, grade 9-4 or A-C (Essential)
- 3x A-Levels or Level 3 qual (BTEC/Apprenticeship A Level, grade Distinction/Merit/Pass/A-C (Essential)
About the Employer
THAMES WATER UTILITIES LIMITED
Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come