Apprentice Customer Service Representative

A telecoms company specialising in Hosted VoIP systems, Phone Systems, telephone calls, telephone lines, broadband, fibre, mobile phones etc looking for a Customer Service Representative to engage with the client's needs and requirements.

Role

  • Dealing with customers logging faults /service issues across telephone lines and broadband
  • Data Entry
  • Diary Management
  • Administrative Duties

Training

Opportunity to become a permanent employee.

Apprenticeship Standard
Customer service specialist (level 3)
Training Provider
CASTLE & CO TRAINING LIMITED
Working Week
Monday – Friday, between 8:45am – 5:30pm.
Expected Duration
1 Year 3 Months
Positions Available
1
Closing Date
Friday, 21st November 2025
Start Date
Monday, 1st December 2025

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills

About the Employer

THE COMMS GUYS LIMITED
A telecoms company specialising in Hosted VoIP systems, Phone Systems, telephone calls, telephone lines, broadband, fibre, mobile phones etc.
Company
THE COMMS GUYS LIMITED
Location
1st Floor Unit 3 Marlborough Business Centre, South Woodford, England
Employment Type
Advanced Apprenticeship
Salary
Competitive
Posted
Company
THE COMMS GUYS LIMITED
Location
1st Floor Unit 3 Marlborough Business Centre, South Woodford, England
Employment Type
Advanced Apprenticeship
Salary
Competitive
Posted