IT Support Technician Apprentice
Kick-start your IT career with Lacon Childe School - working alongside experienced IT professionals, you'll provide technical support to staff and students, maintain hardware and software systems, support digital learning technologies, and gain valuable industry experience whilst studying for a nationally recognised ICT qualification.
Role
As an IT Support Technician Apprentice, you'll become an important member of the Trust's IT team, helping to keep technology running smoothly across the school. You'll gain practical experience supporting a wide range of users and systems whilst developing the technical skills needed for a successful career in IT.
Key Responsibilities:
- Deliver first-line IT support to staff and students
- Manage user accounts, passwords and access rights
- Install and maintain hardware and software
- Resolve IT issues across classrooms and offices
- Assist with deploying new technology and equipment
- Maintain IT loan equipment
- Support cybersecurity and network monitoring
- Maintain accurate IT asset records
- Provide IT support for exams and school events
- Set up audio-visual equipment
- Develop technology solutions to support learning
- Support other Trust schools following training
Training
You will undertake the Information Communications Technician Level 3 Apprenticeship Standard through TDM.
This nationally recognised apprenticeship will provide training and development in:
- Hardware and Networking
- Software Installation and Support
- Cyber Security Fundamentals
- ICT Administration
- Technical Support Processes
- Customer Service and Communication Skills
You will benefit from:
- Dedicated workplace mentor
- Regular coaching and skills workshops
- Quarterly technical training blocks
- Real-world experience supporting a busy educational environment
- End Point Assessment leading to a recognised Level 3 qualification
Upon successful completion of the apprenticeship, there may be an opportunity to secure a permanent position within the Trust's IT team.
This role provides an excellent foundation for progression into careers such as:
- IT Support Technician
- Network Technician
- Systems Administrator
- Cyber Security Technician
- Infrastructure Engineer
Start your journey in technology with a role that combines hands-on IT experience, professional training, and the opportunity to make a real impact in education. Build your future whilst helping others achieve theirs.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- THE DEVELOPMENT MANAGER LTD
- Working Week
- Monday - Friday (Times to be confirmed).
- Expected Duration
- 1 Year 10 Months
- Positions Available
- 1
- Closing Date
- Friday, 23rd October 2026
- Start Date
- Monday, 9th November 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Initiative
- Time management skills
- Positivity and professionalism
- Calm under pressure
- Willingness to learn
- UK driving license
Qualifications
- Any GCSE, grade 4 or above (Essential)
- Any GCSE, grade 4 or above (Essential)
- English GCSE, grade 4 or above (Essential)
- Mathematics GCSE, grade 4 or above (Essential)