IT Technician Apprentice

We're now looking for an eager candidate to join us as an apprentice.  You'll have the opportunity to gain valuable skills and experience as you complete an IT Cloud Network Specialist - L3 Apprenticeship. Your purpose will be to provide a customer focused, high quality and timely IT support service to Trust staff, pupils and visitors as required.

Role

Key Accountabilities: 

  • Ensure that IT hardware across the curriculum areas of the Trust is at all times functional and ready for use in accordance with curriculum requirements through regular inspections of IT suites, printers and other hardware
  • Undertake any repairs as required, seeking assistance from the Trust Network Manager and technical colleagues when necessary
  • Provide technical problem-solving on hardware and software issues to staff and pupils as appropriate
  • Ensure that ICT equipment and workstations meet the requirements of health and safety legislation
  • Manage the helpdesk and tickets, escalating to the Trust Network Manager where necessary
  • Set up and take down audio-visual equipment, laptops and conferencing equipment when booked or as necessary
  • Change passwords and user accounts as directed by the policies of the Trust and as requested by the Trust Network Manager
  • Undertake tasks as appropriate and defined by the Trust Network Manager or Director of IT

No job description can be exhaustive, and the duties may alter in practice over time, as is the nature of IT. 

The post holder is expected to use their professional judgement to ensure that the role continues to evolve and develop in line with the Trust’s changing requirements. 

Training

Why choose our Cloud Network Specialist apprenticeship? 

QA’s Cloud Network Specialist Level 3 Apprenticeship provides a solid foundation in installing network cabling and hardware. A Cloud Network Specialist’s role is both desk-based and involves visits to clients' premises to resolve issues. Apart from installing network cabling and hardware, they may also be required to assist in the deployment and management of cloud-based services. 

QA’s Cloud Network Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Follow a cloud-first curriculum, covering on-premise and cloud-enabled networking
  • Learn about core networking principles, including network addressing, cloud, virtualisation and security
  • Understand the principles, hardware, protocols and services that form part of on-premise, cloud and hybrid network architectures
  • Train with QA – the largest and leading provider for both Microsoft and AWS training
  • Learn technical content that aligns to, and is relevant to, employers and the market
  • Learn about DevOps methodologies and the fundamentals of databases and data migration

Tools and technologies learned: Learners will learn to use Microsoft Azure, AWS and Google Cloud.

Training and training location to be c.onfirmed

Our apprentices are often offered permanent contracts with the Trust on the successful completion of the programme but there are also opportunities for other employment or further apprenticeships elsewhere. 

Additional Benefits:

  • Free parking
  • Salary Sacrifice purchasing of technology, electric cars and bikes 
  • 24/7 Doctor Care anywhere access 
  • Discount on gym memberships across Swindon 
  • Access to monthly discount deals for major retailers 
Apprenticeship Standard
Information communications technician (level 3)
Training Provider
QA LIMITED
Working Week
All details will be confirmed upon interview.
Expected Duration
16 Months
Positions Available
2
Closing Date
Friday, 31st May 2024
Start Date
Monday, 10th June 2024

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Team working
  • Non judgemental
  • Knows the components of a PC

Qualifications

  • any subject -- x3 GCSE or equivalent, grade 4+ (A-C) (Essential)
  • English GCSE or equivalent, grade 3+ (D or above) (Essential)
  • Maths GCSE or equivalent, grade 3+ (D or above) (Essential)

About the Employer

THE PARK ACADEMIES TRUST
The Park Academies Trust is an established family of schools committed to enhancing the lives of the children we serve. We are a family of schools that believe in ‘collaboration not competition’, together we are stronger and will be able to co-create the structures to ensure that all children regardless of background have the educational experience and opportunities we would want for our children.
Company
THE PARK ACADEMIES TRUST
Location
Abbey Park School, Redhouse Way, Swindon, England
Employment Type
Advanced Apprenticeship
Salary
£22,071.00
Posted
Company
THE PARK ACADEMIES TRUST
Location
Abbey Park School, Redhouse Way, Swindon, England
Employment Type
Advanced Apprenticeship
Salary
£22,071.00
Posted