Account Manager

The opportunity:

We are looking for an Account Manager to join an award-winning global innovation agency who partners with some of the best-known brands and retailers worldwide to transform customer experience through insight, technology, and creativity. Their dream is to be revered as the agency shaping the Future of Retail, and in EMEA and they have ambitious plans for growth.

The Role: Account Manager

Working in an established client service team based in Fleet, managing one of their biggest global Technology clients; synonymous with innovation, premium quality, and a relentless engineering approach to product development.

Our client expects their Account Managers to have a proactive approach to servicing the client, working within the business unit and closely with the wider team to coordinate the response to the client; support in producing proposals and quotes, working with insight and drafting the creative brief, then partnering with the Project Managers to translate the client requirements into a delivery plan.

Key Responsibilities

Maintaining existing clients through strategic partnership that builds the reputation of our business

Winning new projects that delivers profitable growth

Creating opportunities with existing clients

Working collaboratively with the wider business to proactively problem solve

Driving environmentally friendly and sustainable practices into day to day operations

Key Skills and Experience

• Articulate and well accumstomed to a client facing role
• Experience in providing focused solutions to client needs
• Commercial awareness
• Determination to build client engagement and grow relationships
• Resilience
• Diplomacy and tack
• Good numeracy skills
• Strong interpersonal skills
• Good communication and negotiation skills
• Can-do attitude, proactive and an innovative mindset
• Technical knowledge and expertise