Data Technician Apprentice

To assist SEGplc in collecting, organising, analysing, and presenting data from multiple sources, using both technical and business platforms, while learning the full range of skills required for a competent Level 3 Data Technician. The apprentice will gain hands-on experience in working with company systems such as Excel Mondays, Simpro, and other business portals, alongside industry-standard tools for data handling and reporting.

Key Duties & Responsibilities:

Data Collection & Migration:

• Source, migrate, and collect data from trusted sources, including internal business systems, cloud platforms, and client portals
• Retrieve and input data from Excel Mondays reports, Simpro job management system, and other operational platforms

Data Preparation & Cleaning:

• Format, clean, and validate datasets to ensure accuracy and usability
• Merge and reconcile data from multiple systems such as CRM, ERP, and project management tools

Reporting & Analysis:

• Use Excel, Power BI, and other analytics tools to create dashboards and reports for management and project teams
• Generate weekly and monthly performance reports, including automated outputs from Excel Mondays and Simpro

Systems Integration:

• Assist in linking data across business portals, ensuring consistency and accuracy between platforms
• Support the integration of field data from mobile apps into centralised databases

Testing & Quality Assurance:

• Perform checks to verify data integrity and completeness
• Identify and report anomalies, errors, or missing data for resolution

Documentation & Record-Keeping:

• Maintain clear technical documentation of processes, datasets, and reporting outputs
• Log changes and updates to ensure traceability

Health, Safety & Data Security:

• Comply with all company policies, including GDPR and data protection requirements
• Follow cybersecurity protocols to safeguard sensitive business and client information

Training & Development:

• Participate in off-the-job training for the Level 3 Data Technician apprenticeship
• Engage in internal training for Excel Mondays, Simpro, and other business platforms

Skills & Knowledge to Develop:

• Advanced use of Microsoft Excel, including pivot tables, formulas, macros, and data visualisation
• Practical use of Simpro for project/job tracking, scheduling, and reporting, will be provided
• Competence in working with business portals for CRM, inventory, and financial reporting
• Understanding of structured and unstructured data types
• Ability to merge and manipulate datasets for analysis
• Knowledge of data security and governance requirements

Entry Requirements:

• GCSEs in English and maths at Grade 4/C or above (or equivalent).
• Interest in IT, data analysis, and business systems
• Willingness to learn multiple software platforms

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience

• English GCSE, grade 4/C and above (Essential)
• Math GCSE, grade 4/C and above (Essential)