Apprentice – Business Operations & Software Consulting

ThoughtLogik, a fast-growing software solutions provider for small and medium businesses, seeks an enthusiastic apprentice to join our team. You’ll gain hands-on experience across Sales, Marketing, Pre‐Sales, Project Management, Business Analysis, and Delivery while supporting impactful client projects.

Sales Support:

• Assist in preparing proposals, presentations, and sales collateral.
• Conduct market research to identify potential clients and business opportunities.
• Maintain and update the CRM system with leads, opportunities, and client interactions.
• Support the sales team in follow-ups, scheduling meetings, and preparing reports.

Marketing Support:

• Contribute to the creation and execution of marketing campaigns across digital channels.
• Assist in developing content such as blogs, social media posts, and email newsletters, youtube how to videos and demonstrations.
• Monitor and analyse marketing performance metrics and prepare insights and reports.
• Support the organisation of events, webinars, and client engagement activities.

Pre-Sales Support:

• Collaborate with the sales and technical teams to understand client needs and develop tailored solutions.
• Assist in preparing technical proposals, proof of concepts (POCs), and solution demonstrations.
• Participate in discovery sessions to gather client requirements and document findings.
• Research competitor offerings to refine ThoughtLogik’s pre-sales strategies.

Business Analysis:

• Work with clients and team members to gather and document business and technical requirements.
• Analyse business processes and provide recommendations for improvements or solutions.
• Assist in preparing functional specifications, workflows, and process maps.
• Participate in client workshops, meetings, and discussions.

Project Management Support:

• Assist project managers in planning, scheduling, and tracking project progress.
• Maintain project documentation, including timelines, deliverables, and status reports.
• Coordinate communication between stakeholders and ensure timely updates.
• Help identify and resolve minor project issues under supervision.

Delivery Support:

• Support the implementation of client solutions, ensuring alignment with defined requirements.
• Assist in testing, troubleshooting, and resolving issues during solution delivery.
• Provide user training and help create user manuals and other documentation.
• Contribute to post-implementation reviews and feedback sessions.

• Communication skills
• IT skills
• Organisation skills
• Team working
• Initiative
• Willingness to learn
• Adaptable
• Written skills
• Time-Management
• Basic knowledge of technology
• Familiarity of CRM systems

• English GCSE, grade 4 (Essential)
• Maths GCSE, grade 4 (Essential)