IT Support Apprentice
Role
- To provide an initial analysis and work to provide a first fix for the customer whenever possible.
- Escalate issues and alert a senior member of staff as appropriate
- Be aware of Service Level Agreements and monitor performance against them
- Be able to diagnose technical faults quickly and accurately using the remote access diagnostic tools available.
Training
Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
- Learn on-premise and cloud-enabled technologies and services
- Learn technical content that aligns to and is relevant to employers and the market
- Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
- Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.
Most apprentices end up staying with the business for the long term. As an employer we are happy to continue to support learning, this can mean going from Level 3 to Level 4 or above. We are currently supporting apprentices through degrees and a Masters track also available. We look for candidates that like to continue to learn and progress throughout their career.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- QA LIMITED
- Working Week
- All details will be confirmed at interview
- Expected Duration
- 16 Months
- Positions Available
- 1
- Closing Date
- Monday, 6th May 2024
- Start Date
- Monday, 13th May 2024
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Team working
- Non judgemental
Qualifications
- any 3 subjects GCSE or equivalent, grade 4+ (A*-C) (Essential)
- English GCSE or equivalent, grade 3+ (D or above) (Essential)
- Maths GCSE or equivalent, grade 3+ (D or above) (Essential)
About the Employer
- Company
- TIVARRI LTD
- Location
- 28 VICTORIA BUILDINGS, BATH, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000.00
- Posted
- Company
- TIVARRI LTD
- Location
- 28 VICTORIA BUILDINGS, BATH, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000.00
- Posted