Job Vacancy

IT Support Apprentice

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You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include; to work on the Helpdesk dealing with customer’s IT issues and ensure helpdesk systems, logs and records are kept up to date.

Role

  • To provide an initial analysis and work to provide a first fix for the customer whenever possible.
  • Escalate issues and alert a senior member of staff as appropriate
  • Be aware of Service Level Agreements and monitor performance against them
  • Be able to diagnose technical faults quickly and accurately using the remote access diagnostic tools available.

Training

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Learn on-premise and cloud-enabled technologies and services
  • Learn technical content that aligns to and is relevant to employers and the market
  • Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
  • Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

Most apprentices end up staying with the business for the long term.  As an employer we are happy to continue to support learning, this can mean going from Level 3 to Level 4 or above.  We are currently supporting apprentices through degrees and a Masters track also available.  We look for candidates that like to continue to learn and progress throughout their career.

Apprenticeship Standard
Information communications technician (level 3)
Training Provider
QA LIMITED
Working Week
All details will be confirmed at interview
Expected Duration
16 Months
Positions Available
1
Closing Date
Monday, 6th May 2024
Start Date
Monday, 13th May 2024

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Team working
  • Non judgemental

Qualifications

  • any 3 subjects GCSE or equivalent, grade 4+ (A*-C) (Essential)
  • English GCSE or equivalent, grade 3+ (D or above) (Essential)
  • Maths GCSE or equivalent, grade 3+ (D or above) (Essential)

About the Employer

TIVARRI LTD
Based in Bath with our head office in Bath, Tivarri is a cybersecurity and cloud computing consultancy, focused on providing cloud services for financial services organisations.
Company
TIVARRI LTD
Location
28 VICTORIA BUILDINGS, BATH, England
Employment Type
Advanced Apprenticeship
Salary
£18,000.00
Posted
Apply Now
Apply Now
Company
TIVARRI LTD
Location
28 VICTORIA BUILDINGS, BATH, England
Employment Type
Advanced Apprenticeship
Salary
£18,000.00
Posted