Product Management Mgr
TJX Companies
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Product Management Manager - Global Front of Stores: Point of Sale and Payments
About TJX:
TJX is a Fortune 100 company thatoperatesoff-price retailers of apparel and homefashions.TJX ITis aglobal technology organization,establishedto deliver innovative solutions that help transform operations globally.At TJX, we strive to build a workplace where ourAssociates'contributions are welcomed and are embedded in our purpose to provide excellent value to our customers every day.We have a high-performance culture that rewards Associates with career growth opportunities, preferred assignments, and upward career advancement. We take well-being very seriously and are committed to offering a great work-life balance for all our Associates.
Whatyou willdiscover:
The Global Point of Sale (POS) and Payments Solution Delivery organizationis responsible fordelivering technology solutions to drive growth, enable efficiency, and improvecustomerexperience at the front line in our stores.We innovate globally across all TJX banners toensure a first-class transaction process for our customers (sales, returns, and exchanges),enable paymentprocessingand TJX rewards programs,facilitatedownstream sales audit and financial reporting, and much more!
We are on a mission to modernize our solutions,whichincludeextending our solutions globally and exploring alternative and mobile checkout solutions.We aspire to align with our global partners to deliver high value products and streamlined experiences to our customers and associates. Our commitment is to lead the way, empowering our team to driveefficiencies, grow skills, and deliver great solutions.
We are expanding our organizationalfootprint andneed your help toaccomplishour vision!You will have a real opportunity to be a partof driving over $50B in annual revenue and make our stores a destination that our customers love.
What will you do:
This role will lead the Customer Frontline Experience value stream providing vision and strategy to guide product innovation and modernization across TJX Global Front of stores systems.
You willbe responsible for executing on the roles and responabilities of theProduct Management Manager(PMM)function within the Global Front of Stores (GFOS) organization.
We are looking for an experienced Product Management Manager who is passionate about all aspects of agile product management, is highly organized, and communicates well with internal and external stakeholders. The Product Management Manager will partner closely with global business and technology leaders to define value stream strategy, shape multiyear roadmaps and align execution to business outcomes that drive customer experience, operational efficiency, and growth.
Key Responsibilities Include:
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Address:
300 Value Way
Location:
USA Home Office Marlborough MA 300 Value Way
This position has a starting salary range of $(phone number removed) to $(phone number removed) per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Product Management Manager - Global Front of Stores: Point of Sale and Payments
About TJX:
TJX is a Fortune 100 company thatoperatesoff-price retailers of apparel and homefashions.TJX ITis aglobal technology organization,establishedto deliver innovative solutions that help transform operations globally.At TJX, we strive to build a workplace where ourAssociates'contributions are welcomed and are embedded in our purpose to provide excellent value to our customers every day.We have a high-performance culture that rewards Associates with career growth opportunities, preferred assignments, and upward career advancement. We take well-being very seriously and are committed to offering a great work-life balance for all our Associates.
Whatyou willdiscover:
- Inclusive culture and career growth opportunities
- A trulyGlobal IT Organizationthatcollaborates acrossNorth America, Europe, Asiaand Australia, click here to learn more
- Challenging, collaborative, and team-based environment
The Global Point of Sale (POS) and Payments Solution Delivery organizationis responsible fordelivering technology solutions to drive growth, enable efficiency, and improvecustomerexperience at the front line in our stores.We innovate globally across all TJX banners toensure a first-class transaction process for our customers (sales, returns, and exchanges),enable paymentprocessingand TJX rewards programs,facilitatedownstream sales audit and financial reporting, and much more!
We are on a mission to modernize our solutions,whichincludeextending our solutions globally and exploring alternative and mobile checkout solutions.We aspire to align with our global partners to deliver high value products and streamlined experiences to our customers and associates. Our commitment is to lead the way, empowering our team to driveefficiencies, grow skills, and deliver great solutions.
We are expanding our organizationalfootprint andneed your help toaccomplishour vision!You will have a real opportunity to be a partof driving over $50B in annual revenue and make our stores a destination that our customers love.
What will you do:
This role will lead the Customer Frontline Experience value stream providing vision and strategy to guide product innovation and modernization across TJX Global Front of stores systems.
You willbe responsible for executing on the roles and responabilities of theProduct Management Manager(PMM)function within the Global Front of Stores (GFOS) organization.
We are looking for an experienced Product Management Manager who is passionate about all aspects of agile product management, is highly organized, and communicates well with internal and external stakeholders. The Product Management Manager will partner closely with global business and technology leaders to define value stream strategy, shape multiyear roadmaps and align execution to business outcomes that drive customer experience, operational efficiency, and growth.
Key Responsibilities Include:
- Lead the Customer Frontline Experience value stream, setting strategy and defining the long-term vision for POS and Payment initiatives across all TJX banners and geographies.
- Translate business objectives into actionable product strategies and prioritized roadmaps that deliver measurable business value.
- Develop strategies for risk mitigation and contingency planning at the portfolio/program level.
- Maintains a prioritized portfolio backlog, aligning with global business partners to ensure features are sequenced and prioritized based on business value and technical readiness.
- Ensure solutions meet defined acceptance criteria by driving validation against the Definition of Done and securing necessary stakeholder approvals
- Collaboratively build a well-articulated global product vision, domain strategy, and long-range roadmap for the value stream.
- Partner with cross-functional teams - Business Stakeholders, Architecture, Engineering, Product Owners, and Delivery to ensure end-to end alignment.
- Manage vendor relationships in partnership with IT partners to drive solution value.
- Evolve lean and agile process and operationalize product management workflows while leaving room for flexibility and team-specific ways of working.
- Provide leadership, coaching and development for product associates supporting all value streams.
- Represent the Customer Frontline Experience value stream in portfolio and fiscal year planning processes.
- Excellent analytical and problem-solving skills with the ability to think independently
- Exceptional listening, communication, presentation and relationship building skills across business and IT.
- Proven experience of product management, business analysis and project management concepts, along with an understanding of how enterprise software products are positioned and developed.
- Advanced knowledge of solution delivery lifecycle, including product management, business requirements, application development, testing, technologies/platforms, frameworks, and methodologies
- Proven ability to set strategic direction and deliver outcomes through influence and cross-functional leadership
- Demonstrated experience leading large-scale global technology initiatives and managing complex stakeholder groups
- 5+ years of product experience
- Bachelor's Degree or equivalent IT Delivery skillset/training/experience
- Strong agile leadership and methodology experience (Portfolio SAFe preferred)
- Experience with Oracle Retail Xstore POS and payment integrations (e.g.Verifone, Adyen, Worldpay,Chase Paymentech)a bonus
- Understanding of retail operations, in-store technologies, and omnichannel commercea bonus
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Address:
300 Value Way
Location:
USA Home Office Marlborough MA 300 Value Way
This position has a starting salary range of $(phone number removed) to $(phone number removed) per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.