- Customer Experience Specialist
- Hybrid working
- Looking for your first step
Join a rapidly growing company that’s transforming client support into something extraordinary! Based in
Tunbridge Wells, this innovative tech-driven business is seeking ambitious
Customer Experience Specialist with the potential to progress into
Customer Success Manager roles. If you thrive in client-facing roles and enjoy solving problems, this is your chance to be part of a forward-thinking, people-focused team.You’ll work closely with clients across the UK — from Bristol to Birmingham, London to Hertfordshire — providing exceptional service and ensuring the technology solutions run smoothly. No two days are the same; one day you could be training operatives on our innovative app, the next you could be liaising with senior decision-makers about how our service is enhancing their operations.
Desire We’re looking for candidates with:
- Strong academic background (ideally a minimum of GCSE Grade B/6 in Maths)
- Great communication skills and confidence working with people from all backgrounds
- Experience in a client-facing role (work experience considered)
- Patience, problem-solving skills, and a collaborative approach
- A willingness to travel occasionally for client visitsDriving is desirable, but not essential.
In return, you’ll receive:
- Salary: £25,000–£28,000 + discretionary bonus
- BUPA healthcare
- 22 days’ holiday + bank holidays (+1 extra day per year)
- Pension scheme
- Free parking
- Social events including summer and Christmas parties, plus quarterly drinks
- Hybrid working: a minimum 3 days in the office, initially 5 days while training.
Action If you’re ready to take the next step in your career and grow with an exciting, expanding company,
apply today or call us now to find out more. Your next big career move starts here!
Disclaimer: In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise
