Technical Business Analyst

An exciting opportunity has arisen for a driven and analytical Technical Business Analyst to join a growing IT team based in Kings Hill, Kent, with a hybrid working setup. This is an excellent role for a Technical Business Analyst who enjoys working closely with both operational and technical teams, translating business needs into high-quality technical solutions.This role offers variety, responsibility, and the chance to make a real impact on business change and continuous improvement.About the role This Technical Business Analyst role will report into the Systems Design Manager and will play a key part in transforming business requirements into actionable technical design documents for development and delivery teams.The successful candidate will collaborate with stakeholders, operational business analysts, developers, and test analysts to support change delivery across the organisation.Key responsibilities include:

• Gathering and analysing requirements from key stakeholders
• Reviewing and understanding operational user stories and translating them into technical documentation
• Creating technical design documents, specifications, roadmaps, project plans and manuals
• Supporting workshops and requirement elicitation sessions
• Producing test scripts and supporting test planning and execution
• Ensuring acceptance criteria is met through clear solution design
• Managing change control processes and project documentation
• Escalating challenges and providing suggested resolutions
• Supporting out-of-hours implementation testing (approximately once per week)
• Providing support with IT requests where required (training provided)
• Assisting with system administration and remote office IT support

What we are looking for This role would suit a proactive and detail-focused Technical Business Analyst with strong communication skills and the confidence to engage stakeholders at all levels.The ideal candidate will have experience with:

• Process analysis and continuous improvement
• Facilitating workshops and gathering requirements
• Creating user stories, technical specifications and design documentation
• Stakeholder management and cross-team collaboration
• Waterfall, Agile and/or Kanban development methodologies
• Working within a change control environment
• Creating project documentation including roadmaps and technical plans

Key skills and knowledge preferred:

• Strong analytical and problem-solving ability
• Excellent written communication and documentation skills
• High attention to detail
• Confident communicator able to explain technical options clearly
• Strong Microsoft Office skills (Visio, Excel, Word, PowerPoint)
• Azure DevOps or ClickUp experience (beneficial)
• SQL knowledge (beneficial)
• Exposure to C#, Classic ASP or Java (beneficial)
• Understanding of mortgage processes (beneficial)

The successful candidate will be:

• Curious and motivated to learn
• Proactive and efficient
• A strong team player with integrity
• Adaptable and resilient in a fast-moving environment

What's in if for you This role offers a fantastic opportunity for a Technical Business Analyst looking to progress within a supportive IT function and gain exposure to key business change initiatives.Benefits include:

• Salary of £30,000 – £35,000
• Hybrid working (Kings Hill)
• Career development and ongoing learning opportunities
• Involvement in exciting change and systems improvement projects
• Time back for out-of-hours implementation testing (recorded and returned)
• A varied role with strong exposure to technical teams and senior stakeholders

About the company This organisation is a well-established and values-driven business operating within financial services. With a strong reputation for integrity and excellence, the company is committed to continuous improvement and delivering high-quality service to its customers.Their culture is built around:

• Resilience
• Adaptability
• Integrity
• Excellence

Interested? Apply now This is a great opportunity for a Technical Business Analyst to join a forward-thinking IT team and play a key role in delivering technical change across the business.Applications are being reviewed immediately, so to avoid missing out, candidates are encouraged to apply today or get in touch as soon as possible."In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise."IND1