Customer Service Apprentice
Are you looking to start an Apprenticeship in Customer Service? Total IT Technology Solutions, in Bedford, are looking for an apprentice to join their team.
Role
Total IT is an award-winning technology services company based in Bedford. Total IT has been going since 2006 with an established growth record, fantastic clients and an excellent working environment, rated as one of the top 501 MSPs in the world. Committed to delivering high touch IT support, our aim is to provide the highest levels of service coupled with a great working environment.
Join as a Customer Service apprentice where you will combine day-to-day sales administration and customer service responsibilities. You will assist the customer service team with tasks including:
- Obtaining quotes
- Researching products
- Completing orders
- Researching leads for the sales team
- Scheduling appointments
Training
Level 2 Customer Service Practitioner.
Upon successful completion of the apprenticeship, there may be an opportunity to join the team within a full-time role.
- Apprenticeship Standard
- Customer service practitioner (level 2)
- Training Provider
- BEDFORD COLLEGE
- Working Week
- Monday- Friday 8:30am-5:30pm.
- Expected Duration
- 1 Year 3 Months
- Positions Available
- 1
- Closing Date
- Thursday, 1st May 2025
- Start Date
- Monday, 19th May 2025
Desired Skills
- communication skills
Qualifications
- Maths GCSE or equivalent, grade 3 (Desired)
- English GCSE or equivalent, grade 3 (Desired)
About the Employer
TOTAL I T TECHNOLOGY SOLUTIONS LTD
Total IT is an award-winning technology services company based in Bedford. Total IT has been going since 2006 with an established growth record, fantastic clients, and an excellent working environment, rated as one of the top 501 MSPs in the world. Committed to delivering high touch IT support, our aim is to provide the highest levels of service coupled with a great working environment. Joining our Business Management team as a Business Support Administrator you will be responsible for the administration of our client accounts carrying out Contract Renewals, Site User Audits, Device Warranty checks, communicating with both clients and suppliers on a daily basis. You will be assisting our Finance Team looking at cost comparisons, procurement and managing stock control and be a back up to our Executive Administrator assisting with Telecoms bill runs & Asset disposal. This is a highly varied role with a lot of different responsibilities.
- Company
- TOTAL I T TECHNOLOGY SOLUTIONS LTD
- Location
- 10 Railton Road, Wolseley Business Park, Woburn Rd Ind Estate, England
- Employment Type
- Intermediate Apprenticeship
- Salary
- £16,016 a year
- Posted
- Company
- TOTAL I T TECHNOLOGY SOLUTIONS LTD
- Location
- 10 Railton Road, Wolseley Business Park, Woburn Rd Ind Estate, England
- Employment Type
- Intermediate Apprenticeship
- Salary
- £16,016 a year
- Posted