Customer and Business Support Administrator - Data Technician Level 3 Apprenticeship Standard
Role
As well as being the warm and welcoming face that greets our members and visitors, you will also be instrumental keeping our members personal details updated on the members portal and in providing support with managing our data.
Reporting to the the Sales and Project Manager, you will assist with:
- Recruitment, appointment and ongoing management of all members.
- Producing, and where necessary presenting back, monthly Social Value Reports for our key partners.
- Analysing and reporting occupancy data and highlighting trends to support overall marketing strategy.
- Assisting in hosting and managing ad-hoc events, including any training programmes that we host.
- Ensuring all data is kept in a GDPR compliant manner.
Training
Data Technician Level 3 Apprenticeship Standard: The successful candidate will undertake an eighteen-month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions. You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification.
You will have a designated mentor in the workplace to support your learning and at the end of the programme will be assessed via an external assessment body. This is a Level 3 qualification. Knowledge modules will include:
● Data Basics – Processing
● Data Basics – Communicating
● Data Basics – Context
● Data Analyst Associate
Opportunity to grow with a successful and entrepreneurial business. Upon completion, consideration will be given to progression to a higher level apprenticeship.
- Apprenticeship Standard
- Data technician (level 3)
- Training Provider
- THE DEVELOPMENT MANAGER LTD
- Working Week
- Monday to Friday, TBC.
- Expected Duration
- 21 Months
- Positions Available
- 1
- Closing Date
- Monday, 20th May 2024
- Start Date
- Monday, 27th May 2024
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Analytical skills
- Logical
Qualifications
- Maths GCSE or equivalent, grade 4 (Essential)
- English Language GCSE or equivalent, grade 4 (Essential)
About the Employer
- Company
- TOWN SQUARE SPACES LTD
- Location
- Macclesfield Rd, London, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £13,650.00
- Posted
- Company
- TOWN SQUARE SPACES LTD
- Location
- Macclesfield Rd, London, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £13,650.00
- Posted