Head of IT Governance and Operations

Make your mark leading IT innovation and governance at the heart of a global foundation.Are you passionate about creating secure, efficient, and forward-thinking digital systems that empower people to do their best work Do you thrive on balancing strategy with hands-on delivery This is a pivotal role where you’ll shape the future of this charity’s technology environment, ensuring all infrastructure, tools, and governance frameworks enable collaboration, innovation, and impact across the global team.Head of IT Operations & GovernanceLocation: A short walk to London Bridge - Mostly remote working Contract: Full-time, permanentSalary: £80,000 - £100,000 per annum Reports to: Director of People and CultureWhat you’ll be doingAs Head of IT Operations & Governance, you will:• Lead the day-to-day delivery of charities IT operations,ensuring systems are secure, resilient, and fit for purpose.• Drive the adoption of Microsoft 365 and SharePoint Online, optimising collaboration, productivity, and digital governance.• Oversee network and cloud infrastructure, working with external partners to ensure performance, reliability, and continuity.• Build and embed cybersecurity and data protection frameworks that safeguard people, information, and systems.• Develop and implement IT governance policies, risk assessments, and compliance processes aligned with ISO and NCSC principles.• Act as the key liaison for outsourced support providers, ensuring user-centric service delivery and excellent staff experience.• Champion digital literacy, inclusion, and continuous improvement across the organisation.What you’ll bringYou’ll combine deep technical expertise with strategic leadership and have:• Strong experience in IT governance, enterprise architecture, and cybersecurity.• Advanced knowledge of the Microsoft 365 ecosystem and SharePoint Online.• A track record of successfully managing outsourced IT services and vendors.• Demonstrated ability to embed governance and compliance into technology operations.• Excellent communication skills, with the ability to build trust and influence across diverse teams.• A collaborative mindset and commitment to inclusive, culturally responsive working.Ready to lead change Don’t delay — apply today to become this Head of IT Operations & Governance through TPP Recruitment by sending your CV to We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.