Digital Transformation Analyst (London)

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Business Transformation Analyst / Strategy Associate – AI-Driven Digital Transformation

Location: London (Hybrid)

Employment Type: Full-Time

About the Role

Are you an experienced transformation consultant ready to lead strategic digital change? We’re seeking a Business Transformation Analyst / Strategy Associate with 4–6 years' experience in digital transformation, technology consulting, or SaaS delivery (ideally ServiceNow or similar platforms). This is a unique opportunity to step into a high-impact, client-facing role , working with senior stakeholders to shape and deliver AI-enabled solutions and enterprise-wide transformation programmes.

You’ll play a key role in translating business challenges into digital solutions , helping organisations embrace modern operating models, leverage AI, and drive sustainable change. Whether it’s optimising workflows, introducing automation, or embedding new technologies, your insight will help guide clients through every stage of their transformation journey.

What You'll Do

Strategic Analysis & Operating Model Design – Lead current-state assessments, identify improvement opportunities, and define future-state operating models.
AI & Innovation Consulting – Explore the use of AI tools (e.g. Now Assist, Virtual Agent) and emerging tech to enhance efficiency and user experience.
Agile Delivery Leadership – Work across delivery teams to plan sprints, prioritise features, and shape solution roadmaps.
Stakeholder Engagement – Build trusted relationships with business and technical leaders, aligning project goals with strategic outcomes.
Change Enablement – Champion adoption by supporting communications, training, and change activities.
Performance Measurement – Define KPIs, track success metrics, and continuously refine the transformation strategy.

What We're Looking For

You’re a strong communicator with a consulting mindset, comfortable operating in dynamic client environments. You have a track record of shaping and delivering digital initiatives , ideally with a focus on AI adoption, workflow automation, or platform implementation. You’re also excited to bring structure, creativity, and thought leadership to complex transformation challenges.

Ideal Candidate Profile

4–6 years of experience in transformation consulting, strategy, or digital delivery roles
Proven experience supporting or leading enterprise transformation programmes
Familiarity with SaaS platforms (ServiceNow strongly preferred), including exposure to tools like Now Assist or Virtual Agent
Solid grasp of agile methodologies, product delivery cycles, and user story development
Strong analytical and communication skills, with the ability to build compelling presentations and business cases
Passion for emerging tech and its practical application in enterprise settings

Preferred Qualifications

Bachelor’s degree or equivalent
Certifications such as ITIL, Agile (Scrum), or Lean Six Sigma
Experience in Big 4 or top-tier consulting environments is a plus

What’s on Offer

Competitive Salary – Based on experience and capability
Bonus Structure – Performance-based incentives
Hybrid Working – Flexibility to work from home and client sites
25 Days Annual Leave – Plus UK public holidays
Private Medical Insurance – Comprehensive coverage
Life Insurance – Financial protection for your loved ones
Enhanced Sick Pay – For peace of mind
Training & Development – Ongoing investment in your growth
Community Volunteering Day – Support causes that matter to you

Ready to accelerate your consulting career and make an impact in digital transformation? Apply now.

Seniority level

Seniority level
Associate

Employment type

Employment type
Full-time

Job function

Job function
Consulting and Analyst
Industries
IT Services and IT Consulting and Business Consulting and Services

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