ServiceNow Solution Architect
Level: Senior Manager
Type: Permanent
Location: London – Hybrid
Package: Salary + bonus
Overview
We are seeking a Senior ServiceNow Solution Architect to lead architecture and platform design across complex enterprise programmes, with a strong focus on Finance, Procurement, and Global Business Services (GBS).
This role combines hands-on architectural leadership with senior stakeholder engagement, guiding platform strategy, governance, and delivery across large-scale ServiceNow implementations.
Key Responsibilities
- Lead end-to-end ServiceNow solution architecture across Finance, Procurement, and GBS initiatives
- Own platform design, standards, and technical governance across pre-sales and delivery
- Translate business requirements into scalable, best-practice ServiceNow solutions
- Act as a trusted technical advisor to senior IT and business stakeholders
- Provide architectural leadership across onshore and offshore teams
Experience & Skills
- Senior-level ServiceNow Solution Architect experience
- Strong background in Finance, Procurement, and/or GBS transformations
- Proven experience on complex, enterprise-scale programmes
- Deep ServiceNow platform knowledge; CMA preferred, CTA advantageous
- Strong communication, leadership, and influencing skills