Apprentice Implementation Officer (Improvement Technician Level 3) – Sale
Training Qualifications UK (TQUK) to recruit a Level 3 Improvement Technician Apprentice (Implementation Officer). This is a great opportunity for someone looking to kickstart their career in business and change management within a thriving company.
Role
Key Responsibilities
Develop Change Implementation Strategies, Including:
- The successful execution of communication plans
- Facilitating User Acceptance Testing
- Rolling out training and support for business changes
- Risk identification and mitigation
Quality Assurance and Control:
- Support the Project Management Team in transitioning the deliverables of major projects to BAU, implementing change management strategies to ensure smooth transitions
- Coordinate with relevant stakeholders, both internal and external, to plan for and execute smooth integration for new systems and processes
- Monitor change progress and identify potential risks to BAU adoption
- Identify and address issues that arise during change implementation
- Creating and updating user guides, FAQs, and support content for both customers and internal teams
- Conduct post-implementation ‘benefit reviews’ to identify lessons learned, best practices, and report on benefit success metrics
- Develop and maintain implementation documentation
- Support the Business Improvement Manager in implementing minor projects
Other Responsibilities:
- Contribute to lessons learned activities to support continuous improvement
- Assist with the evaluation of internal platforms and tools
- Carry out administrative duties associated with assigned tasks
- Develop and maintain in-depth knowledge of TQUK products and services and an understanding of TQUK’s internal processes and the wider education landscape
- Engage with any TQUK communications such as internal updates, newsletters, policy updates or Centre information
- Assist with internal platform training as required
- Represent TQUK at events, meetings and forums as required
- Undertake other duties considered within your skill and competence to assist in the smooth running of the business as required
Training
Training will be with Swarm Training, a national apprenticeship provider in the UK. The successful candidate will work towards a Level 3 Improvement Technician apprenticeship, which takes 12-18 months to complete. The apprentice must complete a minimum of 6 hours per week during working hours, with monthly training sessions conducted by a tutor (usually via video), with tasks assigned to be completed during those hours.
- Progression possible in a fast growing established company with the possibility also of going on to the next apprenticeship
- Apprenticeship Standard
- Improvement technician (level 3)
- Training Provider
- SWARM APPRENTICESHIPS C.I.C
- Working Week
- Monday to Friday, day shift. Exact times to be confirmed.
- Expected Duration
- 1 Year 2 Months
- Positions Available
- 1
- Closing Date
- Monday, 1st June 2026
- Start Date
- Monday, 29th June 2026
Desired Skills
- IT skills
- Attention to detail
- Problem solving skills
- Analytical skills
- Logical
- Team working
- Initiative