Apprentice Implementation Officer (Improvement Technician Level 3) – Sale
Training Qualifications UK (TQUK) to recruit a Level 3 Improvement Technician Apprentice (Implementation Officer). This is a great opportunity for someone looking to kickstart their career in business and change management within a thriving company.
Role
Key Responsibilities
Develop Change Implementation Strategies, Including:
- The successful execution of communication plans
- Facilitating User Acceptance Testing
- Rolling out training and support for business changes
- Risk identification and mitigation
Quality Assurance and Control:
- Support the Project Management Team in transitioning the deliverables of major projects to BAU, implementing change management strategies to ensure smooth transitions
- Coordinate with relevant stakeholders, both internal and external, to plan for and execute smooth integration for new systems and processes
- Monitor change progress and identify potential risks to BAU adoption
- Identify and address issues that arise during change implementation
- Creating and updating user guides, FAQs, and support content for both customers and internal teams
- Conduct post-implementation ‘benefit reviews’ to identify lessons learned, best practices, and report on benefit success metrics
- Develop and maintain implementation documentation
- Support the Business Improvement Manager in implementing minor projects
Other Responsibilities:
- Contribute to lessons learned activities to support continuous improvement
- Assist with the evaluation of internal platforms and tools
- Carry out administrative duties associated with assigned tasks
- Develop and maintain in-depth knowledge of TQUK products and services and an understanding of TQUK’s internal processes and the wider education landscape
- Engage with any TQUK communications such as internal updates, newsletters, policy updates or Centre information
- Assist with internal platform training as required
- Represent TQUK at events, meetings and forums as required
- Undertake other duties considered within your skill and competence to assist in the smooth running of the business as required
Training
- Training will be with Swarm Training, a national apprenticeship provider in the UK
- The successful candidate will work towards a Level 3 Improvement Technician apprenticeship, which takes 12-18 months to complete
- The apprentice must complete a minimum of 6 hours per week during working hours, with monthly training sessions conducted by a tutor (usually via video), with tasks assigned to be completed during those hours
- Progression possible in a fast growing established company with the possibility also of going on to the next apprenticeship
- Apprenticeship Standard
- Improvement technician (level 3)
- Training Provider
- SWARM APPRENTICESHIPS C.I.C
- Working Week
- Monday to Friday, day shift 08:30 - 17:00. Hybrid depending on work needs i.e. 2-3 days.
- Expected Duration
- 1 Year 2 Months
- Positions Available
- 1
- Closing Date
- Monday, 1st June 2026
- Start Date
- Monday, 29th June 2026
Desired Skills
- IT skills
- Attention to detail
- Problem solving skills
- Analytical skills
- Logical
- Team working
- Initiative
About the Employer
TRAINING QUALIFICATIONS UK LIMITED
Training Qualifications UK (TQUK) is one of the fastest-growing Awarding Organisations in the UK and a leading End-Point Assessment Organisation. Working with over 500 schools, colleges universities, and training providers worldwide, helping over 150,000 learners achieve their qualifications every year.,
As they continue to grow quickly in a fast-paced and regulated environment, they are looking for an Implementation Officer to support our team in making change happen. This could include delivering new systems into business as usual, supporting the delivery of major projects, and leading on the delivery of smaller projects and changes throughout the business.