Business Administrator Apprentice

Provide administrative support to the TLET Central Team and its various departments while developing the skills needed for a career in education administration.

• Answer telephone calls, take messages, welcome visitors and direct them to the appropriate member of staff
• Respond to emails or pass them to the relevant person
• Photocopy, scan, print and file documents; sort and distribute incoming post and prepare outgoing post
• Keep paper and electronic filing systems organised and up to date, and enter information accurately onto Trust systems
• Assist with ordering stationery and office supplies
• Help prepare meeting rooms and refreshments when required, and support meetings, events and administrative tasks as competence develops
• Support staff with administrative tasks and produce accurate letters, documents, records, correspondence and spreadsheets using Microsoft Office
• Keep the office tidy and well organised
• Use IT systems and handle data effectively, with exposure to relevant financial processes as competence develops
• Suggest improvements to business processes and support problem-solving activities as skills and confidence develop
• Communicate professionally, maintain accurate information and files, and demonstrate teamwork and collaborative working
• Follow Trust policies, including confidentiality, data protection and safeguarding processes
• Carry out any other reasonable administrative duties requested by the line manager

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience