Lead UX Designer

Lead UX Designer – User-Centred Design & Digital Experience

Bristol (Hybrid: 2 days remote per week)

Permanent | Excellent salary & full benefits

We’re partnering with a major UK organisation to recruit a Lead UX Designer to help evolve their user-centred design capability and ensure that every digital product is built around real customer needs.

This is a business where UX isn’t just a department — it’s at the core of how products are imagined, tested and delivered. You’ll join an experienced and collaborative UX team, taking a lead role in driving design standards, influencing stakeholders, and mentoring the next generation of designers.

The Role

• Lead and influence the adoption of User Centred Design (UCD) across multiple product teams.
• Drive continuous improvement of design methodologies, tools, and processes.
• Build trust-based relationships with senior stakeholders and advocate for customer-centric design.
• Facilitate ideation, prototyping, and user testing to co-create effective solutions.
• Present complex customer insights through journey maps, personas, flows and service blueprints.
• Champion accessibility standards, applying WCAG 2.2 to ensure inclusive design.
• Collaborate closely with Service Designers to understand full end-to-end journeys.
• Support delivery teams through to implementation and post-launch evaluation.
• Provide mentoring and guidance to develop and grow UX team capability.

About You

• Passionate about mentoring, coaching and developing design talent.
• Excellent stakeholder management and communication skills.
• Strong influencing skills, able to embed UCD principles across the business.
• Proven experience as a Senior or Lead UX/Product Designer across web, mobile and multi-platform experiences.
• Comfortable using user research, data insights and usability testing to inform design decisions.
• Experienced in producing detailed designs, prototypes and accessible digital experiences.
• Strong working knowledge of WCAG 2.2 accessibility standards.
• Naturally collaborative, thrives in cross-functional agile teams.
• Enjoys driving continuous improvement and innovation in design practice.

Why Apply?

• Competitive salary + annual bonus
• 15% pension contribution (9% during probation)
• 28 days holiday + buy/sell option
• Private Medical Insurance
• Electric/Hybrid car schemes, Cycle to Work, life assurance
• Full wellbeing and healthcare support
• Generous family leave policies

Inclusive Employer

Our client actively welcomes applications from all backgrounds and supports flexible working wherever possible.