Network Engineer Apprentice Level 4

The apprentice will support and develop enterprise-scale network and server infrastructure while completing the CompTIA Certified Systems Engineer Apprenticeship. The role provides structured training alongside hands-on experience in a demanding but supportive data centre environment.

Role

Technical Environment:

You will gain hands-on experience within a large-scale enterprise environment, including:

Predominantly Cisco-based networks
Around 800 network switches and 100 firewalls
Approximately 400 servers (physical and virtual)
Supporting connectivity for 300 users
Working alongside EUC, Server Infrastructure, and Network Engineers
Trust Systems supports the platforms that enable ARK
Datacentres to manage their data centre environments and internal operations.

Key Responsibilities:

Under the guidance of senior engineers, your responsibilities will include:

Supporting and maintaining network infrastructure (LAN, WAN, routing, switching)
Assisting with server and network device installation, configuration, and maintenance
Responding to network and infrastructure-related incidents and alerts
Monitoring system performance and escalating issues where required
Supporting firewall configuration and network security controls
Assisting with cloud and hybrid infrastructure tasks
Maintaining accurate technical documentation and network diagrams
Participating in change, upgrade, and maintenance activities
Applying learning from the apprenticeship programme in the workplace
Delivering a professional, customer-focused service

Skills & Knowledge You Will Develop:

Through the apprenticeship and workplace experience, you will develop skills in:

Network design, implementation, and troubleshooting
Server installation, configuration, and administration
Network and infrastructure security principles
Cloud infrastructure fundamentals and DevOps concepts
Monitoring, diagnostics, and problem-solving
Working within regulated, business-critical environments

What We’re Looking For:

We place greater emphasis on attitude, professionalism, and potential than existing technical ability. Technical skills will be developed throughout the apprenticeship

Desirable Attributes

Strong interest in networking, systems, and infrastructure
Logical and methodical approach to problem-solving
Confident communication skills
Willingness to learn and take responsibility
Ability to work well in a team and in a customer-facing environment

Personal Qualities:

Positive attitude and strong work ethic
Reliable, motivated, and proactive
Calm under pressure
Professional and customer-focused
Comfortable working in a high-profile data centre environment

Training

As part of the Level 4 Network Engineer Apprenticeship Standard, you’ll be on a fast track to an industry-recognised qualification and your dedicated industry coach will support you through a blended approach that will include remote, in-person, 1-2-1 and group learning

Potential full-time position for the right candidate

Apprenticeship Standard: Network engineer (level 4)
Training Provider: JUST IT TRAINING LIMITED
Working Week: Mostly 9.00am - 5.30pm, with an hour’s lunch. Support from 8am to 6.00pm. Can pick their start and end time between 8.00am and 6.00pm, arranged in advance.
Expected Duration: 1 Year 6 Months
Positions Available: 1
Closing Date: Wednesday, 25th March 2026
Start Date: Friday, 27th March 2026

Desired Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Non judgemental
Patience

Qualifications

English GCSE, grade 4/C and above (Essential)
Math GCSE, grade 4/C and above (Essential)

About the Employer

TRUST SYSTEMS LTD

Trust Systems is a trusted IT services provider delivering high-quality, end-to-end technology support to enterprise customers. Our experienced team works closely with clients as long-term partners, supporting the full IT lifecycle - from infrastructure and networking through to end-user computing and support services. We pride ourselves on attention to detail, strong customer relationships, and developing talent through hands-on experience and mentoring.

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