End User Computing Engineer

TSL - About Us

TSL is a leading international technical engineering and construction partner operating across the UK, Ireland, and Mainland Europe. We focus on design and build contracts for end user clients, specialising in the Food, Pharmaceutical, Logistics, Data Centre and Advanced Manufacturing sectors

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TSL is committed to creating the spaces that enable the fourth industrial revolution, whilst ensuring we leave a positive environmental and social legacy for communities across the world. Our team work with our valued clients and supply chain partners to create a simple agenda concentrated on getting things done. Above all, we are focused on delivering first class projects, executed efficiently, without compromising on safety or quality

Role Purpose

The End User Computing Engineer will be responsible for managing and maintaining TSL’s end user device estate, including PCs, laptops, mobile phones, and tablets. The primary focus of this role is ensuring that all systems, applications, and devices are secure, compliant, and consistently up to date

This is a hands-on technical role requiring strong experience in device management, endpoint security, and modern endpoint management technologies

Key Platforms supported: Windows 11, iOS & Android devices, InTune, Microsoft InTune & Autopilot, PatchMyPC, Rapid7, CrowdStrike & Defender

Team Summary

Join a dynamic organisation where growth and positive change are constant, becoming a valued member of our collaborative IT team. In this dynamic environment, you'll have the opportunity to expand your skills and knowledge while contributing to the organisation’s technical success. You will collaborate with and report to the Group Head of IT to align with team objectives and ensure effective IT service delivery

Main Duties and Responsibilities

Device & Endpoint Management

• Manage and maintain the full lifecycle of end user devices including provisioning, deployment, updates, and decommissioning
• Administer and support Wi ndows 11 desktops, as wel l as iOS and Android mobile
• devices. Ensure optimal performance, stability, and security of all endpoints across the organisation

Modern Management & Deployment

• Design, implement, and support Microsoft Endpoint Manager solutions including:Microsoft IntuneWindows
• AutopilotManage device provisioning, configuration profiles, compliance policies, and application deployment

Patch & Software

• ManagementEnsure all devices are up to date with the latest security patches and applicatio
• n updates. Administer and maintain PatchMyPC to automate and standardise third-party application patching
• Monitor patch compliance and remediate vulnerabilities in a timely manner

Vulnerability & Security Management

• Work closely with the security team to identify, assess, and remediate vulnerabilities across
• endpoin ts. Uti lise Rapid7 (or equivalent tools) for vulnerability management and
• reporting. Ensure endpoint compliance with internal security policies and external standards

Mobile Device Management

• Manage mobile device enrolment and lifec ycl e acr oss iOS and Android platforms. Support BYOD and corporate-owned device strategies
• Maintain secure mobile policies, including app protection and conditional success.

User Support & Continuous Improvement

• Provide 3rd line support for EUC-related incidents and service requests
• Troubleshoot complex endpoint issues and drive root analysis
• Continuously improve device management processes, automation, and user experience

Required Skills & Experience

• Technical Expertise
• Strong experience with Microsoft Intune and Windows
• Autopilot Microsoft Certified: Endpoint Administrator Associate (MD-102)
• Proven experience managing Windows
• 11 environments Hands-on experience with iOS and Android device management Experience with PatchMyPC
• Similar patch management tools ability to package and deploy applications in Microsoft InTune Familiarity with Rapid7 or other vulnerability management platforms

• Strong understanding of endpoint security best practices
• Experience with mobile device enrolment and management
• Strong experience and adherence to change management
• Knowledge of device compliance, encryption, and security policies. Ability to automate and streamline endpoint management processes

Desirable Skills

• Experience with Azure AD / Entra ID and conditional Access-Scripting experience (PowerShell preferred)Knowledge of Zero Trust principles
• Modern workplace strategies. Experience in ISO27001 and Cyber Essential

Personal Attributes

• Highly organised with strong attention to detail
• Proactive
• Strong problem-solving and analytical skills
• Excellent communication and stakeholder engagement abilities
• Ability to work independently and as part of a team

TSL is an equal opportunity employer and we are especially proud that our dynamic, international team is made up of colleagues representing 57 nationalities across the world. We want Big-Picture thinkers who aren't afraid to roll up their sleeves, refusing to settle for 'good enough' and pushing for great each time. We are firm believers that to build quality, you must invest quality. We will continue to invest in our biggest asset: Our amazing team