Technical Business Analyst

Technical Business Analyst - 2 year FTC

Reports to: Head of Technology and Change

Direct Reports: N/A

Thomas Miller & TT Club

TT Club is the international transport and logistics industry’s leading provider of insurance and related risk management services. TT Club is managed by Thomas Miller, an independent and international provider of insurance, professional and investment services.

The team

It’s an exciting period of change at TT Club. To ensure these changes improve experiences to our people, members and business, TT Club has established a new internal Transformation Team. This is a growing team of transformation experts. The team provides support to TT Club, across a range of capabilities such as operating models (functional), service model (member facing), complex transformation programmes, business analysis and change management (including analysis, training, communications and BAU change).

Our genuinely supportive, collaborative culture gives you the opportunity to make your mark quickly, with plenty of scope to develop your career further.

What You'll Do: Type of Work

As a business analyst in the transformation team, your role could include:

• Process mapping
• Develop as-is and supporting the design of to-be processes
• Develop data flow diagrams to illustrate how data originates, is transformed, stored, and ultimately used
• Identify process optimisation opportunities and influence business users to adopt the recommendations.
• Requirements
• Work with business users across the globe and technical teams to elicit and document requirements for upcoming system changes.
• Work with technical teams to translate the business requirements into technical specifications.
• Work closely with business users and the change team to prioritise requirements in accordance to business needs.
• Testing
• Work closely with the test team and business users to support User Acceptance Testing (UAT), deriving test cases that validate end-to-end business processes.
• Communication & Training
• Develop training materials and delivering training across multiple time zones and regions

Responsibilities Of The Role

As a business analyst in the team, you will be expected to:

• Lead the development of process maps across all functions
• Build positive relationships with senior leaders in the organization;
• Influence the agenda for the team through the injection of innovative ideas and ways of thinking

The Knowledge, Experience And Qualifications You Need

• Over 5 years of experience in a management consultancy role or as a high performing business analysis professional
• Educated to a minimum of 2:1 Bachelor's degree or other relevant qualifications
• Established track record of process mapping using BPMN (Business Process Modelling and Notation) and enterprise process mapping tooling.
• Proficient with JIRA, Confluence and SharePoint
• Proficient in SQL for querying and analysing data.

The Knowledge, Experience And Qualifications That Will Help

• Relevant process modeling qualifications (e.g. PMI or BSI)
• Understanding of application architecture and system integration. Understanding of pricing models and rating algorithms
• Understanding of underwriting
• Experience working on agile delivery assignments;
• Experience in preparing and facilitating workshops;
• Experience in creating training materials and delivering training
• Insurance experience

What You'll Be Like

• Self-starters with ability to prioritise and manage own activities in the best interests of the organisation;
• Collaborative team player who will want to succeed as part of a high performing team;
• Effective relationship builders, who can develop strong relationships across the whole organization;
• Strong communicators, with the gravitas to present to senior business and IT stakeholders;
• Empathetic and professional, with high EQ
• Comfortable working with ambiguity, at pace, and in a constantly evolving environment,
• Comfortable working dynamic hours, when needed, to interact with global stakeholders

We Recognise Potential, Whoever You Are

Our purpose is to provide an excellent experience to our members. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristic.

Additional Details

This vacancy is for a 24 month fixed term, with the potential to become permanent. Roles are advertised with a competitive salary, 26 days holiday and generous pension contribution. We ask employees to spend 3 days a week in the office, with core days of Tuesday to Thursday, and working hours of 9:30 to 5:30.