IT Consultant Apprentice

You will provide general and routine ICT support to staff and pupils within the school, e.g., basic IT diagnosis and fix, undertaking routine maintenance of resources and equipment, support of common software packages used in the school and other general tasks as appropriate under the supervision/instruction of senior staff.

Role

  • Customer service: Work with the Line Manager or Network manager to ensure that the schools are getting the best level of service. Requesting, follow up and closing quotes with adequate description and detail
  • Technical responsibilities: Learn to maintain an up-to-date and accurate database of school hardware and software. Learn and demonstrates the necessary skills and behaviours to securely operate across all platforms and areas of responsibilities in line with organisational guidance, legislation
  • Quality management: Ensure all written (emails) and verbal communication is of the highest level to both internal and external customers. Ensure any non-conformances are reported (for any mistakes or complaints etc.)
  • General: Attend apprentices training workshops and complete coursework in a timely manner in accordance with the relevant apprenticeship guidelines. Ensure excellent communication with schools, manager, and other team members

Training

Why choose our Azure Cloud Support Specialist Information Communications Technician apprenticeship? 

The new Microsoft Azure Cloud Support Specialist Information Communications Technician Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Information Communications Technician Level 3 Apprenticeship programme enables the apprentice to:

  • Learn on-premises and cloud-enabled technologies and services
  • Learn technical content that aligns to and is relevant to employers and the market
  • Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
  • Functional Skills in maths and English, if required
  • Get an introduction to Windows, Linux and PowerShell

90% of QA apprentices secure permanent employment after finishing their apprenticeship.

Additionally, there may be opportunities to undertake further apprenticeship training as many of our programmes offer ongoing development tracks.

Apprenticeship Standard
Information communications technician (level 3)
Training Provider
QA LIMITED
Working Week
Monday to Friday, 8am- 4:30m
Expected Duration
1 Year 5 Months
Positions Available
1
Closing Date
Friday, 29th August 2025
Start Date
Friday, 5th September 2025

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Analytical skills
  • Team working

Qualifications

  • 3 of any subject GCSE, grade 4+ (A* - C) (Essential)
  • Maths & English GCSE, grade 3+ (D or above) (Essential)

About the Employer

TURN IT ON LTD
Turn IT on (TIO) provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training to more than 1,000 schools, by consultants and staff who understand teaching. Over half of our consultants have worked in education, and we now employ in excess of 160 people across London and the Southeast. We put schools and their needs first, taking care of all their technology needs so that they can get on with teaching and learning. As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff. turn IT on is a friendly and supportive place to work where people feel trusted and respected.
Company
TURN IT ON LTD
Location
Goddington Lane, Orpington, London, England
Employment Type
Advanced Apprenticeship
Salary
£15,765 a year
Posted
Company
TURN IT ON LTD
Location
Goddington Lane, Orpington, London, England
Employment Type
Advanced Apprenticeship
Salary
£15,765 a year
Posted