IT Infrastructure and Operations Engineer

Job title: IT Infrastructure and Operations Engineer Location: Hereford & Swindon

Job Type: Permanent

Our client is seeking a skilled IT Infrastructure and Operations Engineer to support a newly merged organisation by delivering robust IT infrastructure and operational excellence across cloud services, business applications, and core networking systems.

You'll lead the management of a new Microsoft 365 tenant, ensure system availability, performance, drive compliance and security. This role involves hands-on support, collaboration with external partners, and the implementation of governance and security protocols.

Key Responsibilities:

• Administer Microsoft 365, Azure, Intune, and Entra ID environments.
• Support infrastructure standardisation and performance optimisation.
• Manage DNS, DHCP, and core network services.
• Lead SharePoint and Teams governance and data migration.
• Enhance endpoint security and oversee backup and disaster recovery.
• Provide end-user support and training, ensuring ITIL-aligned service delivery.
• Maintain compliance with ISO 27001 and Cyber Essentials Plus.

Skills & Experience:

• Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams).
• Strong networking knowledge (Wi-Fi, VPN, LAN/WAN).
• Experience with endpoint management and cloud security tools.
• Excellent communication and problem-solving skills.
• Microsoft certifications preferred; Cisco Meraki experience desirable.

If this sounds like the role for you, we want to hear from you! Please provide an up-to-date CV for consideration and APPLY NOW!