CCaaS Solution Architect - AWS Contact Centre migration

Solutions Architect - Contact Centre-as-a-Service

Location: West Midlands - Hybrid Working

Duration: 3 - 6 Months

Market Day Rate - Inside IR35 via Umbrella

Our leading financial services client in the Midlands requires a highly accomplished UK based Solution Architect with proven Cloud based Contact Centre (CCaaS) experience for 3 - 6 months, to look at an exit strategy with a view to standing up a new service, and work on the architecture for the as-is and the designs.

You will be able to speak to vendors/systems providers so must understand the terminology etc. You will be looking at the migration from one platform to another E.G. Cisco, AWS.

Ideally we are looking for a Solutions Architect who has completed a CCaaS/AWS Contact Centre migration program in the past 12 months.

If you have proven experience in the above areas, please submit your application today to Jackie Dean at TXP for consideration.

TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.